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Mount Royal Hotel Edinburgh by The Unlimited Collection

Sales Executive

Leicester
Posted 1 day ago
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The Grand Hotel Leicester by The Unlimited Collection

About the Role

The Grand Hotel Leicester by The Unlimited Collection is seeking an enthusiastic and commercially focused Sales Executive to join our Sales & Marketing team.

Reporting to the Events Sales Manager, you will play a key role in driving meetings, conferences, weddings, christenings, private celebrations, Christmas parties, group accommodation, and other special event business. You will manage enquiries from initial contact through to confirmation while proactively seeking new business opportunities, building client relationships, and helping to maximise the hotel's revenue.

The Sales Executive Is Responsible For

  • Managing enquiries for meetings, conferences, weddings, christenings, private events, Christmas parties, group accommodation, and other special occasions from enquiry to confirmation.
  • Responding promptly to enquiries, preparing proposals, quotations, and contracts to maximise conversion.
  • Building strong relationships with new and existing clients to generate repeat business.
  • Proactively identifying new business opportunities through networking, outbound sales activity, and local business engagement.
  • Conducting hotel show rounds and representing the hotel at showcases, promotional events, and networking opportunities.
  • Maximising revenue through upselling accommodation, food and beverage, meeting packages, and additional hotel services.
  • Working closely with operational teams to ensure events and client requirements are delivered seamlessly.
  • Maintaining accurate customer records and sales administration in line with company standards.
  • Monitoring market trends and competitor activity, making recommendations to diversify the hotel's business and revenue streams.
  • Contributing ideas and initiatives that enhance the hotel's reputation and drive commercial growth.

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About You

To be successful in this role, you will have:

  • Experience in hospitality, hotel sales, events, or a customer-focused sales role.
  • Excellent communication and relationship-building skills.
  • A proactive, organised, and commercially minded approach.
  • A passion for delivering outstanding customer service and creating memorable guest experiences.
  • The ability to manage multiple priorities in a fast-paced environment.
  • Good spoken and written English.

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Working With Us Provides The Following Benefits

  • Genuine career opportunities within our business.
  • Valuable on-the-job training, along with access to our digital learning platform and development opportunities.

About Us

The Unlimited Collection is a brand of The Ascott Limited.

At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.

A trusted hospitality company, Ascott's presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels, and independent senior living apartments.

Employer: Jupiter Hotels Holdings Limited

Trading as: The Grand Hotel Leicester by The Unlimited Collection managed by The Ascott Limited

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Skills

Sales
Customer Service
Communication
Relationship Building
Organizational Skills
Networking
Proposal Preparation
Quotations
Contract Management
Revenue Maximization
Event Management
Market Trend Analysis
Client Relationship Management
Upselling
Team Collaboration
Business Development

Location

Leicester, England, United Kingdom

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