CMC Markets are hiring a Sales Executive in London.

This is an entry-level role and a great opportunity for someone who is driven and motivated to build a career within the Investment Market. To be successful in this role, you will have strong communication skills and the ability to build a rapport with prospective clients.

ROLE AND RESPONSIBILITIES

• Provide proactive and timely support for the client on-boarding process.
• Provide excellent and high calibre client service to ensure a positive client experience.
• Take ownership for ensuring accurate client information is recorded in relevant internal systems (e.g. CRM) in a timely manner.
• Proactively identify and cross sell additional products and services to existing clients.
• Proactively identify opportunities to improve the client experience.
• Proactively respond to and manage inbound client queries professionally and efficiently.
• Effectively deal with client queries, focusing on getting it right first time.
• Escalate all client issues in a timely manner to appropriate levels to ensure a consistently high level of client service.
• Act as a brand ambassador in all client interactions.
• Commitment to understanding the customer needs and requirements.
• Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training.
• When dealing with all customers, clients, or colleagues, ensure that we provide a clear, fair, and consistent high-quality service that presents a professional and positive image of CMC Markets.
• Take all reasonable steps to ensure appropriate confidentiality.
• Undertake such other duties, training, and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role.