Lookers Motor Group Limited
Sales Executive (Automotive)
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Company Description
Lookers Motor Group Limited is a leading automotive retail group representing more than 30 major car manufacturers across over 150 dealerships in the UK and Ireland. The company supplies over 200,000 new, nearly new, and used vehicles each year, offering customers extensive choice and flexible solutions. Lookers employs around 6,500 people and is committed to investing in and developing team members to deliver excellent customer experiences. The business culture places customers at the heart of every decision and interaction, supported by a strong presence on social media channels such as Facebook and Twitter.
Role Description
This full-time, on-site Sales Executive (Automotive) role is based in the London Area, United Kingdom. The Sales Executive will engage with customers in the showroom and via phone or digital channels, identifying their needs, presenting suitable vehicles, and guiding them through the sales process from initial enquiry to handover. Day-to-day responsibilities include:
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- Conducting test drives
- Preparing accurate quotations
- Explaining finance and insurance options
- Ensuring all documentation and compliance requirements are met
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The role involves maintaining product knowledge, following up leads, managing a personal sales pipeline, and meeting individual and team sales and customer satisfaction targets. The Sales Executive will also collaborate closely with colleagues in finance, administration, and aftersales to provide a seamless customer experience and encourage repeat business.
Qualifications
- Proven experience in automotive or retail sales, with strong customer-facing and negotiation skills.
- Ability to build rapport, listen effectively, and communicate clearly in person, by phone, and in writing.
- Comfortable working to targets and deadlines, with sound commercial awareness and attention to detail.
- Competence in using dealership systems, CRM tools, and basic office software to manage leads and records.
- Valid UK driving licence and a strong interest in cars, vehicle features, and market trends.
- Strong organizational skills, reliability, and a proactive approach to following up enquiries and leads.
- Willingness to work flexibly, including weekends and peak trading periods, as required.
- Previous experience in the automotive industry or a sales-related qualification is advantageous.
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