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Sales Executive
Southeast Motors
The Same People, The Same Excellence. A New Name for the Future.
Southeast Motors is a privately owned automotive retail group based on the south coast of England, serving customers from across Hampshire, Surrey, Sussex, Kent, and beyond. Driving Forward — A New Era of Excellence, we represent some of the world's most renowned automotive brands, delivering exceptional vehicles, trusted servicing, and genuine care across the South East.
Our mission is simple: to provide quality, expertise, and trust at every step of your automotive journey.
Our Values
At Southeast Motors, our values guide every decision we make and define how we work with our clients, partners, and each other. They represent who we are, how we behave, and the standards we uphold as we grow.
The Role of the Sales Executive
Department/Business/Location: Sales (Basingstoke, JLR)
Reports to: Sales Manager
Key Responsibilities:
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- Sell the manufacturer's range of new and used car products, meeting agreed sales volumes.
- Follow precisely and consistently the manufacturer sales process, including enquiry management targets.
- Understand manufacturer mystery shopping criteria and apply this knowledge when dealing with customers.
- Ensure the showroom, displays, customer information, sales activities, vehicle documentation, and other relevant information are kept and maintained accurately and comprehensively to manufacturer standards, including the display of manufacturer vehicles.
- Prospect for new and used car customers regularly using various sources to create sales opportunities. Maintain regular contact via an effective follow-up process with all new and existing customers to retain relationships for repeat business.
- Actively convey customer-first culture by adhering to TCF (Trust, Customer, Fairness) principles at all times.
- Maximise sales opportunities by offering finance solutions to customers while adhering strictly to FCA guidelines, particularly in portraying financial information and regulated activities.
- Co-ordinate the preparation and handover of sold vehicles to customers, ensuring customers receive a detailed briefing on vehicle operation, controls, and introduction to the aftersales department.
- Participate in planning sales campaigns and promotions to maximise sales penetration, and fully engage in both on- and off-site promotions run by the department.
- Carry out accurate appraisals for all vehicles offered as part-exchange.
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Skills & Requirements
Essential:
- Full UK driving licence.
- Smart appearance. -Skillset in numeracy, literacy, and IT.
Desirable:
- Relevant product knowledge.
- Motor industry experience (preferably from the main dealer network).
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