The Guardian
Sales Ledger and Credit Control Assistant
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Sales Ledger and Credit Control Assistant — The Guardian
Join our team at The Guardian and be part of a diverse and inclusive global organisation that delivers fearless, investigative journalism and holds power to account. Our team—comprising award-winning journalists, forward-thinking commercial professionals, and industry-leading digital experts—is committed to making a difference, representing a wide range of backgrounds and perspectives.
We create a challenging and exciting environment focused on career development, training, growth, and fostering an inclusive culture.
We're now seeking a Sales Ledger and Credit Control Assistant to assist in all aspects of the sales ledger process, from billing to reporting and month-end processes.
About the Role
- Ensure accurate and timely manual billing is delivered to weekly/monthly deadlines (UK focus)
- Manage daily DSO (Days Sales Outstanding) reporting and communicate findings to the team (UK)
- Handle the credit control inbox in accordance with agreed Service Level Agreements (SLAs)
- Oversee the onboarding process for new customers
- Manage and run the daily, weekly, and monthly document distribution workflows
- Review and **enhance existing Standard Operating Procedures (SOPs) as workflows evolve
- Perform ad hoc tasks as required
About You
We’re looking for a strong ally with:
Experience & Technical Knowledge
- Proven experience within an Accounts Receivable (AR) or Sales Ledger environment
- Salesforce experience
- Working knowledge of Oracle
- Preference for experience within publishing or digital media industries
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Skills & Attributes
- Excellent communication and interpersonal skills
- Ability to demonstrate high levels of Customer Service
- Strong ability to build and maintain relationships at all levels
- Organised, disciplined, and meticulous with attention to detail
- Strong working knowledge of Excel
Working Arrangement
You will work in a hybrid environment, attending our King’s Cross offices 3 days a week and working remotely 2 days a week.
The Guardian’s Commitment to Inclusivity
We value and respect all differences—seen and unseen—in our people. We aspire to create an inclusive working environment that reflects the diverse audience we serve. Our goal is to provide equal access to career development opportunities, ensure voices are heard, and shape our future collaboratively.
We actively encourage applications from individuals of all backgrounds. Many of our staff work flexibly, and we consider all requests for flexible working arrangements.
Employment Information
- Contract: Permanent
- Location: Hybrid (King’s Cross, London & Remote)
How to Apply
To apply, please submit your latest CV alongside a cover letter outlining:
- Why you’d like to take on this role
- How you align with what we’re looking for
Applications are reviewed personally by our recruitment team and will not be screened using AI-assisted technology.
Closing Date: Tuesday, 7th July.
Support for Your Application
We want every applicant to feel supported and comfortable throughout the recruitment process:
- If you require adjustments during your application (e.g., alternative formats or support for a smoother process), please let us know.
- Contact James Dyer at james.dyer@theguardian.com to discuss further.
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We welcome applications from everyone.
Benefits at The Guardian
- 30 days of annual leave (plus bank holidays), with the option to purchase 5 additional days
- Generous pension scheme—contribute 5% and we contribute 8–12% (depending on age)
- 2 paid volunteering days per year + opportunity for payroll giving
- Season ticket loan scheme
Wellbeing & Support
- Private healthcare, life cover, income protection, and free eye tests
- Option for dental insurance
Family & Care Support
- Enhanced maternity, paternity, adoption, and shared parental leave policies
- IVF support, menopause policy, baby loss provision, and trans equality policy
Culture & Wellbeing
- Inclusive workplace culture, championing diversity of thought
- First major media organisation to achieve B Corp status
- Employee forums foster a voice-focused environment
- Free yoga and pilates classes
- Corporate gym membership and cycle-to-work scheme
- Electric View canteen (AM/PM dining with views of the Regent’s Canal)
Learning & Development
- Support for professional qualifications, vocational courses, and apprenticeships
- Broad access to growth opportunities
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