Sales Ledger Controller 9 Month FTC

Clinigen is a rapidly growing global specialty pharmaceutical and services company with a unique combination of businesses. Our divisions operate in a complex global regulatory environment and ensure that vital medicines are delivered securely on time and wherever they are needed in the world.

We are currently 1,100 people headquartered in the UK with global offices in the US, EU, JAPAC, and South Africa. Clinigen has grown rapidly since it began in 2010 and is positioned well for an exciting future of continued expansion.

To support our growth, we are seeking a confident and proactive Sales Ledger Controller to join us for a period of 12 months, working directly with the Sales Ledger Team Lead and Accounts Receivable Manager to support the business in relation to all Finance matters detailed below.

Requirements

• Manage the invoice queries process: To be responsible for the Credit and Reinvoice "life cycle" from start to finish. This includes reviewing new requests, pushing back those with incorrect information, logging requests, sending requests for investigation and approval. Assisting with information requests relating to queries and raising all credits/reinvoices resulting for the Query process.
• Sending monthly reports for analysis on queries raised, trend resulting data, and distributing to all key stakeholders. Hold monthly meetings with Customer Services and Finance to review invoice queries, monitor all outstanding queries, and update relevant departments on those overdue.
• Management of finance department complaints investigations: Including logging, carrying out the investigations, and liaising with the Financial Controller/Continuous Improvement and Quality.
• Raise all Manual Invoice and Credit requests for the business including those for Intercompany accounts.
• Maintenance and updates of all documents and spreadsheets relating to Query and Manual invoice process. Updating documents where needed and distributing to key stakeholders.
• Raising complaints /ad-hoc credit and re-invoices.
• Produce monthly KPIs on Queries and Manual Invoice Requests raised by the team.
• Weekly review of outstanding finance department CAPAS and investigations, providing updates to all relevant stakeholders. Paying particular attention to historic and requests which have been "pushed back" to their original requestor.
• Provide cover for bank download and cash application function, including cheques.
• Assist with the review and distribution of e-mails that come into the Credit Control Inbox.