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Sales Level4 Apprenticeship
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About the Role
A dynamic role where you will develop skills and knowledge for a successful career in business administration and customer service. Working with colleagues and customers in the UK and globally, assisting in sales, customer support, and administration.
What you'll do at work
- You will be learning how to deal with individuals to big corporate customers, from locally in the UK to customers around the world
- You will be learning and developing interpersonal skills, building customer relationships and providing expertise, by involving in responding to enquiries from customers via telephone and email, meeting/greeting customers who come into the office
- You will be preparing and submitting customer quotations using price lists, product knowledge, and customer’s requirement
- You will be checking and entering customer enquiries and orders onto the company ERP system to record history and schedule tasks; e.g. quote follow ups
- You will be learning how to project manage installation by liaising with customers and subcontractors
- You will be learning and getting involved in marketing activities: including website, Google advertising, social media campaign
- You will be learning and developing basic IT skills as you provide support to customers
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When you have successfully completed your apprenticeship, you may be given the opportunity to continue with a higher level of apprenticeship (e.g. Level 4-6) or to progress into full-time employment
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