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Sales Manager - Glasgow Fort Location
New Look is the feel-good fashion brand making style accessible and fun for over 55 years, through our website, mobile app, and over 300 stores across the UK.
About New Look
By living our values – we play to win, we are customer obsessed, we are one and it starts with me – we deliver That New Look Feeling for both our customers and each other.
Our journey began in a small Taunton shop in the 1960s, offering great clothes at unbeatable prices, growing into an omnichannel business serving millions of customers.
Guided by our purpose to inspire That New Look Feeling, we bring our customers and team together through:
- Playing to win every day
- Customer obsession at our core
- ** Unity in action** – we work as one
The Opportunity: Sales Manager (Glasgow Fort)
We’re entering an exciting phase of growth, and we need an inspiring Sales Manager to join our team at the Glasgow Fort store.
About the Store
Our Glasgow Fort store is more than just a shop – it’s a destination for fashion-forward individuals seeking the latest trends. As the Sales Manager, you will:
- Lead and empower your team to drive exceptional KPI delivery, backed by commercial acumen and customer-centric collaboration
- Foster a culture of resilience, camaraderie, and accountability
- Curate unique, stylish fashion experiences that empower customers to express their individuality and personality
Your leadership will ensure a customer service experience that’s nothing short of exceptional.
Responsibilities
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- Drive team performance: Lead your team to create a customer-desired atmosphere, where every customer feels genuine care and support for their style journey
- Build a cohesive team: Foster an environment where colleagues support each other and deliver results—all while enjoying the journey
- Own performance: Fully accountable for store performance, in partnership with Territory Leader and Visual Coach
- Identify key opportunities that improve KPIs, customer service, team development, and overall sales
- Align your strategy to both financial and local objectives, ensuring we play to win
- Performance leadership: Act as a team enabler andwerer, pairing inspirational leadership with technical expertise to elevate results
Requirements
You’re the right candidate if you:
- Bring large store management experience to the table – your track record sets the benchmark
- Prove you’re an effective team lead, mentoring and cultivating high-performing teams
- Closer allegiance to the New Look brand – You’re designated personification of our brand ethos
- History of exceeding KPIs and objectives – Have you left a legacy where results were your default?
- Commercial acumen and understanding of P&L reporting – You speak the language of financial success
- Exceptional interpersonal skills – Turning interactions into relationships that build loyalty
Why Join New Look?
New Look isn’t just a job—it’s a fashion-forward place to grow. Here’s why we stand out:
Benefits & Perks
👗 FashionFuel Benefits
- 40% staff discount for you and a loved one
- 25% off for up to 12 friends or family members
Get help with your application
Your very own career expert that helps elevate your application to the next level.
🛍 Access to Discounts & Lifestyle Services
- Exclusive discounts through our rewards platform, Runway, with partners from top retailers and gyms
- Free workout classes that support your well-being journey
💰 Financial Rewards
- Contributory private pension scheme, helping plan for your future
- Performance-related retail management bonus scheme – Rewarding excellence!
🧸 Family-First Policy
- Enhanced maternity, paternity, adoption, and shared parental leave options
🚲 Eco-Conscious Incentives
- Cycle2Work scheme, benefiting both the environment and your wallet
🛡 Health & Security
- Life assurance coverage from day one, for all employees
❤ Community Impact
- Partners with The Retail Trust and Fashion & Textile Children’s Trust – Our community-focused contributions go beyond work
Values & Culture
- Flexible working: Our creative people work on flexible patterns – preferences can be discussed with us
- Diversity & Inclusion: We champion a culture of diversity, ensuring everyone feels celebrated
- Caring company: Planetary well-being is central to our strategy, as we aim to turn fashion into a force for positive change
We make commitment to deveopment and training a continuous part of the employee journey, empowering your growth throughout your time with us. Whether you’re aspiring to the next role or simply becoming a better version of you, we’ll be with you at every step.
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