Lucy Walker Recruitment
Sales Manager
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About the Role
We are looking for an ambitious Sales Manager to join a growing premium property business who cover North & West Yorkshire. This is an exciting opportunity for someone with a background in luxury property, premium retail, hospitality or another high-end customer-focused environment who understands how to build lasting client relationships, deliver outstanding service and confidently sell value over price.
If you thrive on creating exceptional customer experiences, enjoy meeting new people, and have the drive to grow the business through consultative sales and building long term relationships, this opportunity could be for you.
This opportunity will be based in Harrogate for the first 6 months and will then move to Leeds City Centre full time after the initial introduction.
Key Responsibilities
- Manage the complete customer journey
- Generate new business, conduct consultations and viewings, convert enquiries, build long-term client relationships and secure renewals across a portfolio of premium office solutions
- Work alongside an experienced Managing Director, receiving hands-on mentoring and coaching
- Develop into a commercially focused Sales Manager with genuine long-term progression opportunities
- Build relationships with businesses across your local market
- Generate new business through networking, referrals and proactive prospecting
- Deliver exceptional consultations and client viewings that showcase a premium environment
- Convert enquiries into long-term members while protecting value rather than relying on discounting
- Manage your own sales pipeline using CRM
- Prepare proposals and negotiate confidently
- Build trusted relationships with existing clients throughout their membership
- Manage renewals to maximise occupancy and revenue
- Identify opportunities to upsell additional services
- Work closely with the marketing and operations teams to deliver an outstanding customer experience
- Represent the business at networking events and local business functions
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Skills & Knowledge
- Luxury residential or commercial property, Premium retail or a similar luxury-based sales role
- Proven experience in consultative sales or business development
- Confidence managing the full customer journey from enquiry through to retention
- Excellent relationship-building skills
- A polished, professional and personable approach
- The confidence to sell quality and service rather than competing on price
- Strong organisation and follow-up skills
- Experience using CRM systems
- A genuine passion for delivering exceptional customer experiences
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Additional Information
PLEASE NOTE: This role offers a clear progression path, career development and the opportunity to make a difference. It is a unique opportunity to work for a growing and well-respected business.
Due to the high volume of applications we receive, we are unfortunately unable to respond to every applicant individually. If you have not heard from us within five working days of submitting your application, please assume that your application has not been successful on this occasion.
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