Lookers Motor Group Limited
Sales Manager
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Sales Manager (Stafford Mercedes-Benz) – Permanent
About Lookers We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands and operating over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we continually invest in a leading rewards and benefits package to support your career, wellbeing, and life outside of work.
Contract & Remuneration
- Position: Permanent Sales Manager at Stafford Mercedes-Benz
- Salary: Up to £80,000 (including bonus)
- Hours: 44 per week
- Mon–Fri: 9:00am to 6:00pm (one late finish at 7:00pm and a midweek day off)
- Sat: 9:00am to 5:00pm (rota basis)
- Sun: 11:00am to 3:00pm (rota basis)
About the Role
A rare and exciting opportunity has arisen at Stafford Mercedes-Benz for a Sales Manager. This is a chance to lead an established department in a high-growth premium automotive franchise.
As Sales Manager, your responsibilities will include:
- Setting the standard for customer service excellence and team leadership.
- Building long-term customer relationships and fostering a collaborative environment.
- Reporting directly to the General Manager while influencing a team under your guidance.
The idealy suited candidate will receive a competitive remuneration package, access to in-house training, and a supportive work environment.
Key Responsibilities
- Oversee the full sales process, from initial web inquiries to final showroom sales.
- Manage staff performance through structured 1:1s, training, and development programmes.
- Implement departmental targets and manufacturer Key Performance Indicators (KPIs).
- Purchase and price vehicles, ensuring up-to-date stock valuation and profitability.
- Uphold Financial Conduct Authority (FCA) compliance within the Sales Department.
- Own and manage Customer Satisfaction, ensuring positive experiences at every touchpoint.
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Requirements
✅ Industry experience in a premium automotive environment with a track record in transactional sales. ✅ Proven leadership in coaching and motivating a high-performance team. ✅ Financial acumen, including budgeting, performance reviews, and addressing budget shortfalls. ✅ Strong understanding of finance and insurance product regulations. ✅ Exceptional communication, negotiation, and influence skills. ✅ A full UK driving licence is essential for this role.
Key Benefits
Core Benefits
✔ Competitive salaries with structured pay scales and career progression. ✔ Annual leave increases with tenure. ✔ Enhanced family leave:
- 6 months’ full pay for maternity and adoption leave.
- 2 weeks’ full pay for paternity leave. ✔ Techscheme—discounted technology purchases with flexible payment options.
Health & Wellbeing
✔ Eyecare vouchers for vision care needs. ✔ Smart Health—24/7 GP access for mental and physical wellbeing. ✔ Dental insurance for routine and urgent treatments. ✔ Optional critical illness cover for financial security.
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Financial Wellbeing
✔ MyView PayNow—earn while you spend, with pay-as-you-earn banking. ✔ Free will writing services for future financial planning. ✔ Flexible life assurance, including partner protection.
Leisure & Lifestyle
✔ Discounted gym memberships. ✔ Travel & health insurance for peace of mind abroad. ✔ Home and technology discounts. ✔ bYond card and exclusive retail/lifestyle discounts.
Career Development & Culture
We nurture talent through manufacturer-specific brand training and leadership development, providing clear pathways for advancement. Our team is collaborative, inclusive, and success-driven, with cultures of recognition and celebration.
Equal Opportunities & Privacy
Lookers and Charles Hurst are an equal opportunities employer, committed to a workplace free from discrimination and fostered with inclusivity.
Before employment commences, we conduct checks, including:
- Employment history verification
- Address confirmation
- Credit and criminal record checks
- Driving licence check (where applicable)
Offers are made subject to a 6-month probation period.
We treat all data responsibly—learn more by reviewing our [Privacy Notice].
Apply today and join a team that values expertise, personality, and results! 🚗💨
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