Aloft London Excel
Sales Manager - Aloft by Marriott London Excel
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Sales & Marketing Executive – Location Sales Manager
Job Number: 26051256
Job Category: Sales & Marketing
Location: One Eastern Gateway, Royal Victoria Dock, London, London, E16 1FR
Schedule: Full-time • Based on-site • Not located remotely
Position Type: Management
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## **Job Summary**
This role will be accountable for **proactively** managing and delivering business growth through **sales opportunities**, effective **turnover** of appointments, timely communication, and long-term relationship management with customers.
The **Location Sales Manager** will lead all day-to-day sales activities, driving revenue goals while building **value-based customer relationships** to optimise occupancy and performance.
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### **CANDIDATE PROFILE**
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Education And Experience
Ministry Option 1:
- A 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a closely related accredited major
- 3 years of experience in sales and marketing or an equivalent professional field.
OR
Ministry Option 2:
- A 4-year bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or a closely related accredited major
- 1 year of experience in sales and marketing or a similar field.
Core Work Activities
1. Building Successful Relationships that Generate Sales Opportunities
✕ Coordinate with off-property sales channels
- Ensure alignment, complementarity, and non-duplicative efforts across local, corporate, and international sales.
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✕ Strengthen customer relationships for future bookings
- Develop existing and new customer relationships through:
- Business visits
- Entertainment engagement
- Familiarisation (FAM) trips
- Participation in trade shows
✕ Expand local and regional customer base
- Build relationships within industries and communities to foster long-term sales opportunities.
✕ Manage key stakeholders effectively
- Provide accurate turnover documentation to Event Management for seamless service delivery.
2. Managing Sales Activities
✕ Collaborate on sales calls
- Coordinate with the sales team to acquire and close new business.
- Execute operational aspects of new bookings, including:
- Developing and distributing tailored proposals
- Drafting and managing contracts
- Handling customer correspondence
3. Using Knowledge of Market Trends & Target Customer Insights to Maximise Revenue
✕ Identify and pursue new business opportunities
- Align efforts with personal and location revenue targets.
✕ Analyse market dynamics
- Understand competitors’ strengths and weaknesses, economic trends, supplier demand, and industry best practices.
- Leverage this knowledge to sell optimally against market conditions.
✕ Understand target customer demographic
- Tailor solutions to match customers’ business needs and expectations.
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4. Providing Exceptional Customer Service
✕ Delivery of high-quality sales service
- Drive customer loyalty through excellence in every interaction.
- Expand share of accounts through personalised engagement.
- Maintain and model our company’s customer service standards, including:
- Daily service best practices
- Setting positive examples for guest experiences
- Collect guest feedback on product quality and service delivery.
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## **Requirements**
**Eligibility to Work in the UK:**
This vacancy is suitable only for applicants who are **legally entitled to work and reside in the United Kingdom**. Proof of eligibility will be required **during the recruitment process**.
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## **Why Work at Aloft Hotels?**
At **Aloft**, we embrace **bold self-expression** and break traditional boundaries. Consistent with Marriott International’s core values, we champion **diversity and inclusion**, nurturing an environment that celebrates individual background and fosters collaboration.
When you join:
- **Belong to an amazing, global team** that values different perspectives.
- **Grow your professional growth** by taking purposeful initiatives.
- **Be uniquely yourself**, no time for pretence.
Every day at Aloft is about **human connection, bold innovation, and doing your best work**.
📍 **Join us to redefine hospitality—and your career.**
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