Next Plc
Sales Manager - Coventry Central Six (N118251)
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Shifts You Are Applying For: 36.50 hrs per week, with the following schedules:
- Sun: 11:00 - 17:00
- Tue: 11:45 - 20:00
- Wed: 09:00 - 17:15
- Thu: 09:00 - 17:15
- Fri: 11:45 - 20:00
Sales Manager – Role Overview
To thrive in this Sales Manager role, you’ll lead and motivate your team to prioritise outstanding customer service while achieving target performance. Each day presents variety, pace, and challenges—but also immense rewards.
People lie at the core of our business, so your leadership, coaching, and motivational skills are pivotal to success. We’re committed to investing in your development from day one. Additionally, flexible working arrangements are offered.
About the Role
A successful Sales Manager will:
- Support store management across product areas, back-of-house operations, and backup in running the store as needed.
- Manage a team to deliver unparalleled service, stock accuracy, and operational efficiency, meeting business targets in a commercial and safe environment.
- Foster a culture of support, motivation, and inspiration, ensuring the team operates at its peak capability.
- Adopt a hands-on approach, collaborating closely with the team across commercial and operational activities.
- Maintain up-to-date and accurate communications to fulfill critical business needs.
Key Responsibilities
(Expanded from the "About the Role" section)
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Operations & Team Leadership
- Oversee sales teams, back-of-house operations, and ensure accurate stock processes.
- Coach and develop your team to prioritise customer satisfaction while driving operational excellence.
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Customer-Centric Focus
- Ensure outstanding service standards and adaptable, solution-focused engagement with customers across changing business dynamics.
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Results-Driven Performance
- Achieve sales targets and ensure operational tasks run smoothly and efficiently.
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Innovative & Forward-Thinking Approach
- Empower the team with continuous improvement initiatives.
- Set clear expectations, monitor performance, and provide feedback to drive results.
About You
We’re looking for a passionate, driven individual with:
- A strong customer service ethos, commitment to high standards, and the ability to inspire teams.
- Exceptional commercial acumen tailored to delivering a seamless and enjoyable shopping experience for customers.
- Team-player mentality, adaptability in fast-paced and results-driven environments.
- Exceptional communication skills, with ability to engage candidly at every level—calm under pressure.
- Problem-solving prowess and ability to make next-level business decisions confidently.
- Competence handling people issues with tact and diplomacy.
- Multitasking proficiency, balancing planning, organisation, and prioritisation with confidence.
Compliance
Applicants must align with Home Office guidelines for right-to-work requirements. Unfortunately, we are not able to sponsor under the Skilled Worker visa for this role due to regulatory constraints on skill level. We encourage candidates to consider their own eligibility.
Application Process
- Apply: Press the apply now button to submit your application.
- Initial Review: We’ll assess skills and experience based on your details.
- Interview Stage: If you match criteria, we’ll arrange a Telephone or Video Interview focused on professional history and personal fit.
- In-Store Assessment: Successful candidates will proceed to a practical assessment.
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Only those without unsuccessful applications for a similar role within the past 6 months can apply.
Why Join Next?
Beyond an inspiring role at the UK’s leading fashion retailer, enjoy a premium benefits package:
Retail & Lifestyle Benefits
- 25% discount on most NEXT, MADE°, Lipsy°, Gap°, and Victoria’s Secret items* (*when purchased via NEXT).
- 10% discount on partner brands and up to 15% off Brended Beauty.
- Early VIP access to sale stock.
- Compelling craft-curated retailer offers via our digital benefits platform.
Work & Lifestyle Incentives
- 60% discount on a generous optional working wardrobe allowance (for a minimum 6-week contract).
- Access to exclusive in-store discounts at Staff Shops.
- Corporate benefits such as life assurance and financial wellbeing tools.
Health & Wellbeing
- Digital GP service access.
- Competitive health insurance discounts (including for eligible dependants).
- Wellbeing benefits including discounted flexible gym memberships, ^Wellhub app access, and PT sessions.
Career & Skill Growth
- Apprenticeships available (available in England-only stores*).
- Access to Direct to Work discounts (skip queues and collect items same-day).
- Employee networks for connection, growth, and community support.
Note: Terms apply subject to internal discretion.
Should you require adjustments based on disability or long-term conditions, kindly reach out via: 📧 careers@next.co.uk (subject: 'Workplace Adjustments') ✆ 0116 479 2223 (UK) or +44 116 479 2223 (Int.)
Hours: M-Th 9AM - 5PM; F 9AM - 4.45PM; Sat 9AM - 5PM; Sun 9AM - 4PM (excludes bank holidays).
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