Next Plc
Sales Manager - Crewe Retail Park (N120245)
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Sales Manager – Full Time Role
Shifts Available: 38.75hrs per week, Monday (09:00–17:15), Tuesday (11:45–20:00), Thursday (09:00–17:15), Friday (11:45–20:00), and Saturday (09:00–17:15).
About the Role
As a successful Sales Manager at Next, you will lead and inspire your team to prioritise outstanding customer service while achieving performance targets. Every day is:
- Varied
- Fast-paced
- Challenging
- Ultimately rewarding
People are central to our success, so your experience in leading, coaching, and motivating teams will be crucial.
- Flexible working options are available.
- Investment in personal development starts from day one.
Core Responsibilities
To excel in this role, you will:
- Support the Store management team across all product areas, including back-of-house and store operational management when required.
- Manage a team to deliver:
- Exceptional customer service
- Accurate stock processes
- A commercial, efficient, and safe environment
- Achievement and exceeding of business targets
- Create a motivational culture where teams are consistently at their best.
- Take a hands-on approach to all commercial and operational activities—collaborating directly with your team.
- Ensure seamless communication to support business needs at all times.
About You (Requirements & Attributes)
To thrive in this role, you should have:
- A passion for customers, people, and products, accompanied by an energetic, motivating work ethic that drives team spirit.
- Exceptional commercial acumen, with the ability to craft a seamless shopping experience for customers.
- A strong team player mentality, excelling in fast-paced, results-driven environments and adapting to change swiftly.
- A leadership mindset that keeps objectives transparent, particularly under pressure.
- Exceptional communication abilities to work cross-functionally at all levels while remaining approachable and realistic.
- Problem-solving and decision-making strength to challenge processes and generate innovative solutions.
- The ability to confidently manage people-related challenges.
- Multi-tasking skills to prioritise and efficiently manage your workload.
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Eligibility & Policy
- Right-to-work in the UK (verification required).
- This role is not eligible for Skilled Worker visa sponsorship.
Applicants must not have had an unsuccessful application to a similar role within the last 6 months.
Why Join Next?
We are a FTSE-100 retail company with 44,000+ staff globally:
- UK’s second-largest fashion retailer (and market leader in Kidswear).
- 450+ stores and a thriving online presence, spanning 80+ countries.
** luogo Benefits**
- Rewards for outstanding performance.
- Discounts:
- 25% off NEXT, MADE, LIPSY, GAP*, Victoria’s Secret products** (*when purchased exclusively via Next).
- 10% off most partner brands, plus up to 15% off Branded Beauty.
- A Sharesave Scheme.
- 60% discount on a working wardrobe allowance (minimum 6-week contract).
- Early VIP access to sale stock.
- Hot deals & exclusive offers from 3,500+ retailers (via our online benefits platform).
- Discounts at Staff Shops.
- Health & Wellbeing Support:
- Free digital GP access.
- Discounted Health Plans (for you and your family).
- Life assurance.
- Financial wellbeing tools to save, track, and improve financial health.
- Apprenticeship opportunities (England stores only).
- Direct-to-work discounts (online or instore, collect for free).
- Support Networks to foster inclusivity and collaboration.
- Wellhub Membership (flexible discounts for gyms, apps, and personal training).
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Conditions and availability may vary; all benefits are subject to change.
Application Process
- Apply now by submitting your details.
- We will assess your skills and experience against the criteria.
- Successful candidates qualify for:
- A telephone/video interview to discuss your background.
- An in-person assessment at a store.
- Adjustments for applicants with disabilities or long-term conditions are supported.
For workplace accommodation requests, call us at +44 116 479 2223 (Mon–Fri: 09:00–16:45; Sat: 09:00–16:00) or email: careers@next.co.uk (subject line: "Workplace Adjustments").
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