Miiro Hotels
Sales Manager- Templeton Garden Hotel
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Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment. Our name and double vowel reminds us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations.
At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay.
Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories.
Sales Manager
Under the supervision of the Head of Sales and working with the hotel GM, you will be the main sales representative on the ground for London and will play a crucial role in the commercial success of a brand-new hotel in Earl's Court.
As Sales Manager you will be responsible for continually maximising the commercial opportunities in all aspects of the hotel including bedrooms, food and beverage and event spaces. You will be working closely with the Head of Sales and wider global team to successfully identify and nurture client relationships and continue to build upon your success to ensure the delivery of budgetary targets.
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JOB DESCRIPTION:
- Develop and execute sales strategies to attract and retain key clients
- Build and maintain strong relationships with clients, including regular communication and meetings
- Collaborate with internal teams to plan and execute successful events that meet client's expectations
- Collaborate with internal teams: Working closely with the individual hotel teams - marketing, revenue management and operations so that sales initiatives are aligned with overall business objectives
- Prepare proposals and contracts for potential clients
- Execute and deliver site inspections to the highest standards
- Conduct post event reviews with clients and deliver feedback to the wider team
- Monitor sales metrics and adjust sales strategies as needed to meet revenue goals
- Represent the sales team at internal meetings and ensure communication of client needs as is appropriate
- Reporting and analysis: Ability to analyse sales targets\activities and their success
- Conduct competitor research to identify trends and sales opportunities in the local marketplace
- Maintain accurate and up-to-date records of client interactions, sales data, and event details
- Represent the company at industry events and conferences to promote services and generate leads
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KEY SKILLS AND COMPETENCIES:
- At least 3 years in a similar position, ideally within the London hospitality industry, demonstrating ability to contribute to the success of the hotel
- Proficient with CRM, PMS, POS, and benchmarking systems
- Strong commercial acumen and initiative-taking to deliver on commercial targets and KPIs
- Excellent networking and customer service delivery mindset. Enthusiastic team players who thrive in an environment that encourages autonomy
- A collaborator who can articulate and communicate the needs of customers and maximise commercial success
- Ability to thrive in a fast-paced environment and work under pressure
- Fluent in English
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