Universal Music Group
Sales & Marketing Manager
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Music is Universal
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.
Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.
About Mercury Studios
Mercury Studios is a global content studio creating and distributing premium music-led programming, live performances, podcasts, digital content and theatrical releases.
The Role
Mercury Studios is seeking a driven and highly organised Sales & Marketing Manager to join our Commerce team. Working across Blu-ray, vinyl, CD, merch and VOD releases, you’ll play a key role in maintaining release schedules, coordinating global sales and marketing activity, supporting PR and social campaigns with artists and external agencies, and analysing sales and forecasting data to maximise campaign performance. You’ll collaborate closely with UK and US sales teams, contribute ideas to release strategy, and help shape catalogue pricing and management.
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We’re looking for someone with excellent communication skills, a proactive and solutions-focused mindset, strong attention to detail, and the confidence to push projects forward and uncover every opportunity for success.
Key Responsibilities
Sales Planning & Coordination
- Support global sales planning processes, including forecasting, demand tracking, and performance reporting
- Consolidate territory forecasts and provide analysis to support commercial decision-making
- Monitor sales performance across markets and highlight risks and opportunities
- Assist in aligning regional teams around targets and release plans
- Work closely with all markets with particular focus on US and UK teams
Release & Product Setup
- Support the planning and rollout of physical releases, including format mix, pricing, and configuration
- Coordinate with production and supply chain teams to ensure accurate product setup and delivery timelines
- Maintain and track release schedules across territories
- Ensure product information is clearly communicated to international teams
Marketing Coordination & Communication
- Support the development of global marketing plans and campaign materials
- Coordinate the distribution of campaign assets, toolkits, and guidelines to regional teams
- Take ownership of social media marketing campaigns for physical and digital product
- Act as a central point of contact for international markets, ensuring clear and consistent communication
- Track campaign implementation and gather feedback from territories
Catalogue & Lifecycle Support
- Assist in identifying opportunities for catalogue activity, including reissues and themed campaigns
- Support the execution of catalogue initiatives across international markets
- Monitor performance and contribute insights to inform future planning
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Data, Reporting & Insights
- Compile and analyse sales data, forecasts, and campaign performance metrics
- Prepare regular reports and presentations for internal stakeholders
- Track market trends and competitor activity within the physical space
Cross-Functional Coordination
- Work closely with global, regional, production, and supply chain teams to support execution
- Coordinate timelines and ensure alignment across multiple stakeholders
- Support budget tracking and administrative processes where required
Skills & Experience
- Experience in sales, commercial, or marketing support within home entertainment, music, or media
- Understanding of physical formats (DVD, Blu-ray, CD, Vinyl) and the retail environment
- Strong marketing initiative and skills
- Strong organisational and coordination skills across multiple territories
- Good analytical skills with the ability to interpret sales data
- Clear and confident communicator, comfortable working with international teams
- High attention to detail and ability to manage multiple projects simultaneously
Bonus Tracks: Your Benefits
- Group Personal Pension Scheme (between 3% and 9%)
- Private Medical Insurance
- 25 paid days of annual leave
- Interest Free Season Ticket Loan available
- Holiday Purchase scheme
- Dental and Travel Insurance options
- Cycle to Work Scheme
- Salary Sacrifice Cars
- Subsidised Gym Membership
- Employee Discounts (Reward Gateway)
Just So You Know…
The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.
Job Category
Marketing, Streaming & Digital Media
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