Macfarlane Packaging
Sales Office Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Sales Office Manager
Sales Office Manager – Packaging Distribution
Location: Tilehurst, Reading
Location & Package
- Salary: Basic salary up to £40,000 (dependent on experience) plus bonus/OTE and flexible benefits package
- Holidays: Up to 27 days (plus additional annual leave purchasing scheme)
- Hours: Full time (37.5 hours per week), Monday to Friday
- Sector: Packaging Distribution
About the Role: Protecting What Matters, Together
At Macfarlane Packaging, we are dedicated to protecting what matters most—our people, customers, communities and the environment. Our commitment to customer satisfaction, sustainability and continuous improvement creates a highly collaborative, supportive and friendly workplace where you can build a rewarding career with room to grow.
With an experience spanning over 75 years, we combine stability with evolution. Our fast-paced, results-driven approach provides:
- Opportunities for development
- Career progression
- Real impact on business success
As a Sales Office Manager, you will play a key role in:
- Leading a team of internal sales professionals
- Ensuring exceptional customer service
- Driving commercial performance
- Optimising sales office management for growth
This position is ideal for an experienced internal sales leader who thrives in a supportive environment that rewards collaboration, performance and direct contribution to business outcomes.
Responsibilities
The Sales Office Manager will:
- Lead, develop, and motivate a team of internal sales professionals
- Drive sales growth across existing accounts
- Maximise quotation conversion
- Identify new opportunities and ensure the team meets agreed targets
- Work closely with external sales executives, operations, and logistics teams
- Foster a high-performance culture centred on:
- Customer satisfaction
- Profitability
- Continuous improvement
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
We welcome applications from commercially minded sales leaders with experience in fast-paced environments like sales, distribution, merchanting, or wholesale.
Essential Skills & Experience
You will ideally bring:
- Experience leading, coaching, or developing an internal sales or customer service team (e.g., transitioning from a team leader/supervisor role)
- A strong grasp of sales office operations, including:
- Customer account management
- Commercial decision-making
- Objective setting and performance monitoring
- The ability to motivate teams to achieve goals in:
- Sales targets
- Margin objectives
- Service excellence
- A proven track record of:
- Building strong customer relationships
- Identifying ways to grow account spend
- Handling customer escalations with professionalism
- Experience working alongside field-based sales colleagues
- Strong commercial awareness and the ability to balance customer needs with profitability
- Exemplary communication, organisation, and people management skills
- Proficient IT capability, including:
- CRM systems
- Microsoft Office applications
Bonus (Not Essential)
- Knowledge or experience in the packaging sector
What You’ll Gain
Our competitive offer includes:
Competitive Salary & Benefits
- A flexible package with:
- Contributory pension scheme
- 25 days annual leave (rising to 27 days with service + public/bank holidays)
- Annual paid volunteering day
- Additional Holiday Purchasing Scheme
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Savings & Support
- Free parking at most site locations
- Employee discount scheme
- Candidate referral bonuses
- Financial support for DSE-related eye tests and glasses
Well-Being & Health
- Choice between Dental/Simply Health coverage or BUPA for qualifying roles
- An Employee Assistance Programme (EAP)
Development & Progression
- Outstanding training, development, and career advancement opportunities
- Participation in leadership programmes
- Structured internal mobility and progression pathways
Incentives
- Company car or cash allowance for eligible roles
Your Career Potential
At the Macfarlane Group, you will shape your own professional journey with: 🔹 Regular development opportunities 🔹 Clear internal progression routes 🔹 Support for external training
How to Apply
We’re acting quickly to find the right candidates and aim to conduct local interviews ASAP. Please submit your up-to-date CV via our application portal.
Disclosure: If you haven’t heard from us within 2–3 weeks, it’s likely your application was unsuccessful.
Diversity & Inclusion
We encourage applications from all backgrounds, regardless of:
- Age
- Gender
- Disability
- Race
- Ethnicity
- Gender expression
- Religion
- Sexual orientation
If you require any specific adjustments during recruitment, please email our recruitment team directly.
Internal recruitment agencies: please do not apply.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location