Canada Goose
Sales Operation Coordinator
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Sales Operation Coordinator
Sales Operation Coordinator
Location: London, UK
📌 Address 17 St Anne’s Court, London City of London, W1F 0BQ, United Kingdom
Why Canada Goose?
Canada Goose isn’t like anything else. We’ve built something great—an iconic brand with an inspirational story. At our core is a promise to empower exploration and preserve the planet. Here, you’re part of a movement that values purpose, passion, and performance.
Opportunities abound—meaningful work, growth, and the chance to belong in an authentic, supportive community.
Position Overview
As the EMEA Sales Operations Coordinator, you’ll be the heart of our sales engine, ensuring efficiency, accuracy, and excellence from order-to-delivery, across both wholesale and direct-to-consumer channels.
Working across Sales, Finance, Logistics, and Planning, you’ll:
- Optimise order flow
- Resolve challenges swiftly
- Drive continuous process improvements
This role is ideal for detail-oriented, collaborative professionals who thrive in a fast-paced environment and deliver results through partnership and precision.
What You’ll Do
✅ Wholesale Operations
- Primary liaison for Sales, Finance, Logistics, and wholesale customers across EMEA.
- Order management: Entry to delivery with full precision (pricing, terms, timelines).
- Stock overview: Monitor inventory, fill rates, and shipment statuses—keep stakeholders updated.
- Proactive updates: Track and communicate on back orders, delivery schedules, and statuses.
- Reporting: Generate daily/weekly sales reports on open orders, allocations, credit holds, etc.
- Returns: Coordinate return authorizations, ensuring approvals, billing, and documentation meet standards.
- Relationships: Foster strong ties with Account Executives and customers, offering data-driven insights.
- Process review: Participate in weekly order book reviews to spot trends and optimise workflows.
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✅ Direct-to-Consumer & Cross-Functional Support
- Order & inventory inquiries: Support cross-functional teams across DTC and other channels.
- Troubleshooting: Tackle delays in order completion with swift resolutions.
- ATS visibility: Maintain Available-to-Sell updates for internal teams.
- Employee programs: Manage DISCO and Purchase Program orders.
- Ad-hoc support: Provide reports and operational assistance as needed.
What You’ll Bring
🔹 Qualifications & Experience
- 2+ years in an international role, preferably within apparel, fashion, or luxury.
- Higher education qualification.
- Fluency in English required; German, French, or Italian a major asset.
🔹 Key Skills & Attributes
- Analytical thinking and problem-solving with spotless attention to detail.
- Collaborative, proactive, and service-driven mindset.
- Adaptability: Thrives in fast-moving environments with clear prioritisation.
- Strong stakeholder communication and relationship-building ability.
- Passion for operational excellence and continuous improvement.
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Why Work With Us?
✨ An authentic brand with Canadian roots and global impact. ✨ A competitive Total Rewards Program where your efforts are recognised. ✨ Unlimited growth opportunities through training and mentorship programs. ✨ Goose Rewards & ICON Rewards: Earn accolades by colleagues + recognition. ✨ CG Gives: Support charitable causes with donation matching and paid volunteer time. ✨ Wellbeing resources: Tools and support for physical, mental health, and Career Transition Coach access. ✨ Supportive leaders and mentors committed to your growth and authenticity.
We Are Canada Goose’s Community
Belonging isn’t optional. At Canada Goose, it means valuing empathy, inclusion, and every voice. We understand uniqueness matters—our employees are talent beyond rigid definitions.
Diversity, Equity, Inclusion & Accessibility
Canada Goose is an equal opportunity employer. We’re fully committed to providing employment accommodations under:
- The Ontario Human Rights Code
- The Accessibility for Ontarians with Disabilities Act
⚡ Accommodations for interviewed Если у вас есть необходимость во время интервью, свяжитесь с нами по адресу: HR@canadagoose.com .
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