Sales Operations & Business Support Analyst

Job purpose The role of the Sales Operations & Commercial Support Analyst will support the future growth of Bracco UK by ensuring the commercial business strictly adheres to industry standards such as ISO9001 and NHS Procurement strategies.

Key Responsibilities: Collate and maintain relevant data for submission within required timeframes on a yearly basis for key NHS policies, including:

Social Value Policy, Modern Slavery and Labor laws Policy, Sustainability program, Carbon Reduction Plan, Code of Ethics policy, Cyber Essentials certification, ISO9001 Certification compliance

Ensure that the Evergreen Assessment is completed yearly to a minimum of Level 1 and create roadmap to level 3. Support tender processes ensuring relevant and accurate company data is submitted within the required timeframe. Regularly monitor company performance against NHS performance metrics, escalating potential risks or areas for improvement. Proactively audit internal processes to prevent grounds for mandatory or discretionary exclusion (e.g., modern slavery offences) Collate all Carbon reduction data required to ensure that we are meeting our Net Zero targets Drive continuous improvement and develop our compliance policies and standards to meet industry requirements. Register and maintain company details, including the unique supplier identifier (PPON), on the FTS/Central Digital Platform, ensuring data accuracy to avoid exclusion. Liaise with internal stakeholders to ensure up to date company insurance certificates are available. Maintain and update MIA certification for NHS Supply Chain. Lead the Customer Qualification GDP compliance processes, ensuring all customer master data is verified and accurate in a timely manner. Responsible for reporting adverse events strictly in accordance with specific local Standard Responsible for reporting adverse events strictly in accordance with specific local Standard Operating Procedure (SOP). Support the leadership team in widening the scope of ISO9001 across the company. Lead and support ISO9001 audits to maintain standards including the Quality Management Review process. Responsible for adhering to all relevant SOPs. Complete all required training courses to a satisfactory standard. Keep up to date with NHS policies and procurement strategies, ensuring internal stakeholders are informed. Identify and commit to additional training as appropriate to ensure continuous learning and development. Cross-train within the Sales Ops team to provide seamless coverage during peak periods. Complete any additional tasks as reasonably requested by the company.