Rebel Rebel HQ
Sales Order & Operations Administrator
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đź“Ť Location: Rebel Rebel HQ, WeWork Aviation House, 125 Kingsway, London WC2B 6NH
4 Days Office (Mon-Thurs) & optional Friday at home
We are a fast-growing business seeking a driven, organised, and detail-focused Sales Order and Operations Administrator to support day-to-day order processing and inventory administration.
This role is ideal for someone who is looking for their first role in an exciting business thriving on accuracy, enjoys working independently, and takes pride in maintaining precise systems and processes that keep the business running smoothly. You will play a vital role in processing customer/distributors orders and transfers, issuing commercial invoices, and maintain communications between our DCs and Customers, with opportunities to support broader operational and administrative tasks as the business grows.
What you'll do:
As a Sales Order and Operations Administrator, you will be responsible for processing purchase orders and handling stock-related administration across multiple areas of the business. Your attention to detail and organisational skills will be key in ensuring all orders, deliveries, and invoices are accurately recorded and reconciled, keeping operations running seamlessly.
Key Responsibilities:
- Processing Sales Orders and Transfers accurately and timely as received, either manually or checking order details via EDI
- Managing the Sales orders from through to delivery or collection by customer or distributor
- Ensuring all paperwork is produced as to customer requirements and any special requirements like labelling are known and implemented.
- Communicating sales order requirements and statuses to the sales team and warehouse teams in UK and Europe as appropriate
- Checking packing lists and issuing commercial invoices where relevant.
- Chasing and checking GDN so that invoices can be created.
- Communication with the customers and distributors, conveying order status and SLAs.
- Chasing collections from the DC’s
- Maintain accurate records of receipts, invoices, and supplier paperwork.
- Use the Unleashed Inventory Management System to handle stock and sales order administration, keeping all records up to date daily.
- Support the wider operations team with general administrative tasks as required.
- Always maintain the highest standards of organisation and accuracy
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What you'll have:
- Strong administrative experience with exceptional attention to detail and accuracy.
- Ability to prioritise workload according to changing needs of business.
- Confidence working independently and managing your own workload.
- High level of accuracy in data entry, stock, and sales order processing.
- Strong problem-solving skills with the ability to resolve stock, sales order, and invoice discrepancies efficiently.
- Advanced Excel skills, including:
- vlookup / xlookup
- index match
- Spreadsheet manipulation and maintenance
- Experience with Unleashed Inventory Management System is desirable (not essential if you learn quickly).
- Strong communication skills and a proactive mindset.
- Comfortable working in a fast-paced environment with shifting priorities.
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Who you'll be:
- Naturally organised and thrives on detailed, accurate work.
- A problem-solver who can spot and fix errors quickly.
- Reliable self-starter who takes ownership of responsibilities.
- Flexible and willing to support across the business when needed.
About Rebel Rebel
Rebel Rebel is a fast-growing company building beauty brand built for the next generation of consumers. Since launching our newest brand Trouble Maker just 9 months ago, we’ve seen incredible early momentum and are now entering an exciting phase of rapid global growth across retail, eCommerce and social commerce channels.
We’re looking for a commercially minded, highly driven Head of Operations to build and scale our end-to-end supply chain infrastructure as we grow internationally.
This is a rare opportunity to join at an early stage and play a critical role in shaping how the business operates globally.
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