Notting Hill Genesis
Sales Project and Support Coordinator
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What you’ll do
As a Sales Project and Support Coordinator, you'll play a vital role in supporting the day-to-day operations of our Sales, Marketing and Home Ownership Progression department. Working closely with colleagues across the business, you'll provide high-quality administrative, financial and project support, helping to ensure a seamless experience for customers, stakeholders and suppliers.
The Sales Project and Support Coordinator is a varied and fast-paced role where organisation, accuracy and collaboration are key. You'll help coordinate essential activities across the sales function, support financial processes, maintain important documentation and contribute to the smooth delivery of customer-focused services.
This is an excellent opportunity for someone with strong administration, customer service, sales support, financial administration and project coordination experience who enjoys working in a busy environment where no two days are the same. The Sales Project and Support Coordinator will be instrumental in helping the team deliver an efficient, compliant and customer-focused service.
How you’ll do it
- Process supplier invoices, customer refunds, incentives and complaint payments using internal finance systems, ensuring accuracy and timely completion
- Support the management of void property billing and assist with financial administration activities across the sales function.
- Maintain and organise sales documentation, supporting customer due diligence checks, audits and reporting requirements.
- Provide administrative support to the wider team, including managing site supplies, orders and other operational activities.
- Coordinate meetings, workshops and events, ensuring all arrangements are in place and actions are followed up.
- Handle confidential information sensitively and ensure compliance with organisational policies, procedures and financial regulations.
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The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
You naturally reflect NHG’s values and you bring these to life through your approach to collaboration, problem-solving and continuous improvement. You take pride in accuracy, consistency and supporting others to get the best from our systems.
Essential:
- Experience of managing changing priorities and coordinating multiple tasks and activities effectively.
- Experience of using finance systems and raising purchase orders
- Proven experience of delivering excellent customer service.
- Strong organisational and administrative skills with excellent attention to detail.
- Effective communication skills and the ability to build positive working relationships with a range of stakeholders.
- Good IT skills, including proficiency in Microsoft Office applications
Desirable:
- Experience working within a sales, housing, property or customer-focused environment.
- Experience supporting projects, events or team coordination activities.
What’s in it for you?
Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits include:
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme
- Life Assurance x 4 annual salary
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All about us
Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.
For more information on what we do and what makes us different please visit: https://group.nhg.org.uk/careers/
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit: https://group.nhg.org.uk/careers/diversity-is-our-strength/
Selection Process
Step 1: If you are interested, please send your application now! Closing date is 3 August
Step 2: Successful candidates will be invited to interview
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
Should a redeployee apply for this role, their application will be considered before any others.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
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