Berkshire Group, LLC
Sales & Resident Experience Consultant - Floating (270) Los Angeles, CA
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Sales & Resident Experience Consultant
At Berkshire Residential Investments
Company Overview
Berkshire Residential Investments is a people-first real estate investment company that values not only the impact we make but also the relationships and culture we foster within our high-performing teams. We celebrate individual skills and diverse perspectives to better serve our employees, investors, residents, and other stakeholders.
Join a workplace where everyone feels empowered to bring their authentic selves to work each day. Our environment merges an entrepreneurial spirit, an expert-driven culture, and a people-first approach, allowing you to thrive while growing your career.
Our "IT factor" ensures we remain the best in our field—constantly pushing ourselves to set higher standards.
Meet Our "IT FACTOR" Team
Berkshire is a nationally respected property management team that delivers memorable and impactful experiences for all our stakeholders. By attracting fun, engaging talent, we commit to excellence in every detail. Unlike other companies, our most valuable asset is our people.
Why Berkshire Residential Investments?
We offer:
- 3 weeks of vacation
- Personal development plans
- Comprehensive insurance coverage
- A 25% rent discount (and so much more!)
- A culture built on values, relationships, and growth
Our vision: "To kindle an exceptional experience, one relationship, one investment, and one neighborhood at a time."
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The Role: Sales & Resident Experience Consultant
As a Sales & Resident Experience Consultant, you will be innovative, energetic, and results-driven, leading your leasing team to drive the success of our properties. Here’s what our ideal candidate brings to the table:
Key Responsibilities
- Master sales & team leadership: Be the dynamic force that drives market performance and inspires your team with creativity and enthusiasm.
- Resident advocate: Act as a "home-finding hero"—your role is to guide and empower residents to find their ideal living space.
- Stakeholder experience: With people being at the center of Berkshire, you must love connecting with diverse individuals—prospective residents, current tenants, and team members alike.
- "Seal the deal": Aim for a 20%+ closing ratio—closing rentals efficiently while maintaining top-notch professionalism.
- Create a friendly yet polished atmosphere in leasing offices and shared resident spaces.
- Be the inspector: Showcase properties at their best—ensure routes, online tours, and models are immaculate to represent Berkshire positively.
- Stay market-aligned: Keep finger on the pulse of local real estate trends to inform strategies that drive success.
- Innovate solutions: Propose new ideas for marketing properties and improving resident satisfaction.
- Communicate skillfully: Maintain polished verbal and written interactions with residents—both prospetive and existing.
- Excel in customer service: Deliver unmatched service to all stakeholders while supporting your team to thrive.
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Essential Skills & Expectations
- Master communicator: Exceptional written, spoken, and interpersonal knowledge of English.
- Tech-savvy: Eager to adopt and adapt to new technologies efficiently.
- Attention to detail: Precision in administrative tasks to uphold Berkshire’s standards.
- Fun & full of energy!: Bring your brightness and zest—be the energizer bunny who inspires teams.
Requirements
To be considered, we value candidates who have already:
- At least 2 years of transferable experience in customer service (preferably relating to residential leasing, real estate, or related fields).
- Demonstrated solutions-oriented mindset—someone proactive who excels at adapting and contributing bold ideas.
- Experience in unordered environments with diverse stakeholders.
Berkshire Values
We are committed to diversity, equity, inclusion, and belonging. Our practice of equal opportunity ensures all employees are judged fairly, regardless of race, color, creed, national origin, age, disability, gender identity, sexual orientation, or any other protected status.
So—if all this sounds like your vibe and you're ready to join a team that loves excellence, growth, and living life to the fullest— tag you’re it! 🎉
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