GCS Associates
Sales Specialist / Executive
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Sales Specialist / Executive
Sales Specialist – Builders Merchant (Saffron Walden)
About the Role
Our client is a successful builders merchant seeking an experienced Sales Professional for an account management and business development opportunity.
This is a proactive, customer-facing role with a focus on maintaining satisfaction, attention to detail, and driving sales growth. The ideal candidate will thrive in a varied environment, engaging with clients through in-person interactions, phone calls, and email—a mix of Internal Sales Specialist, Trade Counter, and External Sales responsibilities.
The role is perfect for those with construction sector experience (or related sales expertise) who want to contribute to a supportive company with strong career prospects and internal promotion opportunities.
Key Responsibilities
The role involves a dynamic mix of:
- Client engagement & sales development
- Speaking to customers face-to-face, over the phone, and via email.
- Asking insightful questions to understand project needs.
- Gathering quote enquiries and building strong customer relationships.
- Upselling relevant products (e.g., hardwood/softwood, stairs, doors, landscaping materials).
- Demonstrating quick thinking and confidence, especially while resolving customer queries.
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- Commercial processes & follow-ups
- Generating and processing quotes efficiently.
- Following up on enquiries to convert them into orders.
- Ensuring professionalism—this job is not a simple order processing role.
Core Mission
We need a hungry, proactive Sales Executive who will: ✔ Go above and beyond to exceed customer expectations. ✔ Show entrepreneurial attitude with a golden sales temperament. ✔ Use high-end communication skills to negotiate, persuade, and close deals.
Essential Skills & Experience
- Experience in builders merchant sales or construction materials supply is strongly preferred.
- Demonstrated ability in retail/customer-facing sales, ideally in trade environments.
- Excellent product knowledge around:
- Timber (hard/softwood)
- Stairs, stair parts
- Doors, door sets, skirting boards, architraves
- Landscaping materials
- Aluminium/credit options (desirable)
- Confidence & assertiveness—you’ll be picking up the phone daily and engaging with builders, tradespeople, and DIY customers.
- Attention to detail in quoting processes and order accuracy.
Must-Have Soft Skills
- Strong communication, both verbal and written.
- Proactive self-starter—ability to generate leads and sell successfully.
- Customer-service focus with a balance between hard sales and relationship-building.
- Quick learner & reliable—easy to upskill on product range as needed.
- Professional drive with a commercial mindset (no “order processing” attitude).
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Location & Package
📍 Saffron Walden Area – Ideal for local trade clients and commuters.
💰 Salary: £29,000–£31,000/base (with performance-linked bonus potential). 📈 Career Growth: Internal promotion opportunities and clear progression pathways.
Why Apply?
✨ Great client mix: Serious professionals to hands-on tradespeople and DIY enthusiasts. ✨ Supportive company culture: You’ll be rewarded for initiative, with clear paths to develop further. ✨ Flexible work environment: Combined offline/online trade relationship management.
Industry Scope
We deal with products critical to the construction and trades sectors, including:
- Timber & Stair Systems (specialist door microlifting systems, anodised bespoke stairs)
- Doors & Windows
- Studio Models (church repairs, renovation projects)
- Hardware/locks (e.g., ACME Euroline,"""
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