Concept Car Credit
Sales Specialist
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Company Description
Concept Car Credit is a UK-based vehicle supplier offering tailor-made finance packages through a range of prime and non-status (sub-prime) lenders. The company operates a 14,000 square foot heated showroom in the North West, holding over 50 wholly-owned vehicles and accessing a nationwide network to source nearly any make or model for customers. With more than 7,000 vehicles supplied over the past six years, Concept Car Credit has built a strong base of repeat customers returning for second and third purchases. The business also benefits from a high volume of referrals, reflecting its focus on customer satisfaction and long-term relationships.
Role Description
This is a full-time, on-site Sales Specialist role based in Bolton. The Sales Specialist will welcome and engage customers in the showroom, identify their needs, and guide them through vehicle options and finance packages.
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Responsibilities
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- Welcome and engage customers in the showroom
- Identify customer needs
- Guide customers through vehicle options and finance packages
- Explain product features
- Present suitable finance solutions
- Prepare quotations
- Manage the sales process from initial inquiry through to completion
- Maintain accurate records in CRM or sales systems
- Follow up on leads and referrals
- Contribute to sales targets and showroom presentation standards
- Collaborate with colleagues in finance and management to ensure a smooth, transparent, and compliant customer experience
Qualifications
- Strong Communication and interpersonal skills to engage customers and build trust
- Proven Customer Service experience, with a focus on delivering a positive, respectful experience
- Demonstrated Sales skills, including closing techniques and the ability to work to targets
- Experience in Training or coaching team members, and familiarity with Sales Management practices is beneficial
- Ability to learn and explain vehicle features and finance products clearly and accurately
- Comfort working in a fast-paced retail or showroom environment, including weekends where required
- Basic proficiency with CRM systems and standard office software for managing sales records
- Prior experience in automotive sales or consumer finance is an advantage but not mandatory
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