Hays
Sales Support Administrator
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Your new company
My client, a leading financial services organisation based in the heart of Liverpool's business quarter, is seeking a Sales Support Administrator to join their business on a permanent basis.
Based out of contemporary offices and offering superb transport links in and out of the city, this is an opportunity not to be missed.
Your new role
The position is offered full-time Monday to Friday with working hours, Monday to Thursday 09.00am until 17.30pm and 09.00am until 17.00pm on Fridays. A hybrid model is also in place, working from home both Mondays and Fridays.
Please note you will be required to work one Saturday per month, which will be paid at time and a half.
The main purpose of this position is to support the smooth operation of the organisation's financial sales process, providing strong customer service to in-house accounts and the sales force, enhancing sales leads and ultimately increasing business volume.
Some of your duties will include, but not limited to:
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- Support new sales opportunities, whilst maintaining excellent customer service and achieving sales target expectations
- Handling customer settlement figures
- Manage key in-house accounts, promoting the organisation's USP and providing a support service throughout the lifecycle of the application process.
- Assist and support all floor managers
- Enhance the operations process and ensure a strong working relationship between all internal elements
- Handle all direct customer enquiries
- Act as the first point of contact for enquiries from all internal staff
- Provide day-to-day support for key accounts transitioned from the Field Sales team into Business Support, ensuring continuity and efficient handling of account requirements.
- Dealing with commission quotations (campaigns/ promotions/ subsidised/ enhanced commissions).
What you'll need to succeed
- Proven working history within a professional office environment
- Exceptional communication skills both written and verbal
- Strong attention to detail
- Have a strong sense of urgency and ability to work to deadlines
- Passion for going that extra mile
- Very organised
- An exceptional team player
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What you'll get in return
- Competitive salary at between £27,000 and £28,000 per annum
- Great city centre location
- Hybrid model
- Full time Monday to Friday
- 25 days holiday plus bank holidays
- Annual Bonus
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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