Northern Gas and Power
Sales Support Administrator
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Sales Support Administrator
Hi, we're Northern Gas and Power
Northern Gas and Power (a subsidiary of Global Procurement Group) is an international energy procurement specialist and is the largest energy consultancy in Europe. We guide businesses of all sizes ranging from SMEs to global organisations in purchasing their energy contracts.
What’s in it for you?
- Salary of £26,227 – Northern Gas and Power is a real Living wage employer
- Clear career progression, with training and development that supports long-term growth
- A business that promotes from within and values specialist expertise
- Additional December leave and access to company incentives, experiences and events
- Company-funded Simplyhealth plan, including everyday health support and wellbeing resources
- Lifestyle perks, including discounts and employee benefits that add value outside of work
- Enhanced family-friendly policies, funded professional memberships and support for continued development
- Volunteering opportunities and a genuine commitment to colleague wellbeing
- An inclusive workplace, recognised through initiatives such as Inclusive Employers and Menopause Friendly accreditation
What is the job about?
Working as part of a team in a fast-paced office environment. You will provide sales support to the sales agents. You will be responsible for processing the sales as we are first point of contact our main purpose is to make sure everything falls in line and the sales complete for it to go live with the chosen supplier. We will do this by adhering to internal quality checks in line with the supplier’s quality checks. Data inputting, dealing with agents, suppliers & customers via email and telephone.
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What exactly will you do?
- Data inputting
- Problem solving
- Dealing with queries from agents and managers
- General admin-based duties
- Vetting and processing energy contracts in support of the sales operation.
- Adherence to internal and supplier quality and assurance checks
- Delivery of KPI’s
- Uphold protection of confidential customer and commercial data
- Competent utilisation of internal systems, including CRM, communication tools, reporting and archive databases
- Communicating with suppliers, customers, internal departments and management via email, phone, online services and face to face
- Any other duties that are deemed appropriate from time to time
What we’re looking for
- Previous admin experience
- Previous customer service experience
- Experience using Microsoft Office (Excel & Outlook)
- The ability to work in a fast-paced, professional environment
- Able to communicate effectively and professionally
- Work as part of a team and independently
- Ability to use your own initiative
- Display excellent written and communication skills
- Ability to handle data with confidentiality
- Excellent attention to detail
- Work towards KPIs
- Great problem-solving skills.
- Ability to remain calm under pressure
- Capable of adapting to changes
- Positive attitude
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Right to work in the UK documentation required at interview
Equal Opportunities Statement
Global Procurement Group (GPG) is an equal opportunities employer committed to creating an inclusive and diverse workplace where people are treated with fairness, dignity and respect.
We aim to ensure our recruitment processes are fair, consistent, and free from bias. All applications are assessed based on skills, experience and alignment with the requirements of the role, and we strive to provide equal opportunity for all candidates at every stage of the recruitment process.
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Your Personal data will be processed by us in accordance with our PRIVACY POLICY. By Submitting this application, you are indicating you have read and understood our privacy policy.
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