Sales Support Executive (13 month FTC)

Sales Support Executive (13 month FTC) We are looking for a Sales Support Executive in our Sales Support Team on a 13 month FTC! As a Sales Support Executive, you will deliver exceptional service and partner with Sales Account Managers to guide borrowers through their Funding Circle journey, ensuring a swift and seamless payout experience. You will become an expert in internal processes by collaborating with various internal and operational teams. Start date - March 2026 (maternity cover) Who are we? We’re Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we’ve built a game-changer of a platform with cutting-edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role Deliver Exceptional Service: Deliver exceptional service to our borrowers by partnering directly with Sales Account Managers and Operational teams to meticulously guide our borrowers, ensuring an efficient journey to payout. Own the Borrower Journey: Coordinate with borrowers to obtain essential documentation, ensuring speed and accuracy throughout. You’ll be responsible for validating documents for completeness and accuracy before submitting to our Operational teams. Master Our Processes: Become an expert on our internal systems and processes to enable fast and proactive problem solving. Effectively Manage Your Workflow: Own your pipeline to drive borrower application through to funding while maintaining internal CRM and providing timely updates as required Proactive Risk Management: Confidently identify, escalate, and mitigate any risks, issues, or control weaknesses that arise in your day-to-day work to protect the borrower journey and Funding Circle. What we’re looking for Experienced working in a Sales Support or operations capacity; ideally within Lending Flexible and prepared to try something different and adapt to change quickly Highly organised and able to organise your day and week to maximise your efficiency Results-oriented with a desire to work hard and deliver a high volume of work with high attention to detail Able to build and maintain long lasting business relationships At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements. Want to learn more? We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £7.2bn of GDP generated). You can read our full Impact Report here: https://www.fundingcircle.com/uk/impact To see what our customers think, visit our Trustpilot page: https://uk.trustpilot.com/review/fundingcircle.com And we’re still evolving! Our award-winning multi-product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other. Why join us?