Athlon UK
Sales Support Executive (6 months FTC)
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We have an exciting opportunity
Join our office-based Sales team on a 6+ month fixed term basis, delivering the highest possible level of service both internally and externally. If interested, then it is within reach with this full-time job as Sales Support Executive in Milton Keynes. We are Sales & Marketing within Athlon. Getting you there.
Your road to success
Left or right, this role is vital, delivering the highest possible level of service to the field-based sales and sales support teams, across a variety of sales channels, including UK and international corporate business and the Public Sector. Assisting the Business Development Managers and providing assistance to the Sales Support Manager, customers, and dealers by acting as an intermediary, advisor, product specialist, and administrator. Having a customer-first mindset, focusing on efficiently and accurately processing customer orders by working with the vehicle purchasing department, you can do this as a Sales Support Executive with full focus on:
- Taking responsibility for processing fleet finance proposals including necessary quotations and pricing. Working with the pricing and risk department to ensure accurate RVs are used and all remarketing considerations are factored into new business proposals.
- Communicating clearly and efficiently to pro-actively work with the field sales team to provide rate books and support with tender requirements in an efficient manner and in line with commercial and operational objectives.
- Responding efficiently and professionally to incoming calls/emails and providing rapid responses to the sales team’s queries and requirements. Accurately process customer orders, working closely with the vehicle purchasing department to ensure that ordered vehicles match customer requirements.
- Communicate clearly and efficiently with dealers and manufacturers to obtain necessary vehicle or pricing information to enable bespoke build quotations or unique customer requirements. For example; refrigerated vans, vehicle racking or utilizing government grants for Electric vehicles. Assist in managing the current order bank and providing customer status updates.
Let’s talk Athlon
Hi there! We're Athlon. The international market leader in modern mobility solutions and part of the Mercedes-Benz Group. With a rich history of more than a hundred years, you can conclude that we have already covered the necessary miles. Do we take that lead for granted? Absolutely not, it makes us more ambitious to provide even better personal service to our customers. Together with around 1,700 colleagues, we are shaping sustainable mobility. We're proud of that. From vehicle leasing to fleet solutions and from electrification to contributions to the sharing economy.
Motivation has four wheels
Become the best version of yourself. Very normal at Athlon, because all our colleagues run on a healthy dose of ambition. What do you take with you as Sales Support Executive for at least 37.5 hours per week? Above all, we are looking for someone who is passionate about joining our business and provides inspiration and encouragement towards the Athlon vision. You will become an authority on the fleet and automotive sectors, able to advise on vehicle specifics such as manufacturer’s approach to ICE and EV/ PHEV and stay abreast of lead times, stock levels, and availability. In addition, you have:
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- GCSE or equivalent English Language and Mathematics
- Experience in a similar customer-focused administrative role
- Keen eye for accuracy and attention to detail
- Excellent telephone manner and good communication skills
- Experience in the motor fleet or retail finance industry experience is preferable
- Sound understanding of finance industry legislation including FCA Principles, Data Protection Act, Consumer Credit Act, and Anti-Money Laundering will be provided but prior knowledge is advantageous
- Knowledge of Fleet and leasing products and principles is also preferable
- Strong interpersonal skills with excellent telephone manner and strong communication and negotiation skills
Always on the move
Athlon is always on the move, just like you. To grow in our rapidly changing world, we are constantly looking at how you can get the best out of yourself every day. Creating an optimal workplace that suits you and this time is an important part of this.
In addition to building an (international) career, as a Sales Support Executive, based on 37.5 hours per week, you can count on:
- Competitive salary
- 8% Pension scheme (employee 4% + employer 4%)
- 25 days annual leave increasing with service
- Additional annual leave purchase (maximum 30 days total annual entitlement)
- Hybrid working policy
- Reward & Recognition Awards
- Flexible ‘benefits bank’ allowance to spend on a range of benefits including dental insurance, cycle to work, and many more
- Private Medical Insurance and Virtual GP
- Eyecare vouchers
- Flu vaccinations
- Employee Assistance Program (EAP)
- OpenUP Wellbeing for Mental Health
- Length of Service Loyalty Awards
- A modern and relaxed working environment in a brand new furnished office that is fully adapted to hybrid working. Our office is a place to connect and meet with a convenient on-site kitchenette, restaurant, and parking
- Regular company events, often combined with a fun-filled activity
- Perks at Work (you can save a lot of money thanks to nice discounts on fashion, electronics, days out, and more)
- Costco Membership paid for the first year
- Social involvement is important to us, therefore, you can spend one day volunteering for a registered charity and receive up to £250 as part of our Matched Giving Scheme
Internal candidates
The terms of your Contract of Employment apply to this vacancy. More information can be requested via your HR Country Manager.
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Route to your new job
So, Sales Support Executive, get behind the wheel yourself. Go for plenty of opportunity to be ambitious, innovative, and drive change through optimizing end-to-end customer satisfaction.
Your application procedure looks like this:
- We will contact you for an informal conversation over the phone.
- Are we both excited? Then we will follow up with a virtual introduction meeting.
- We will inform you if an online assessment and/or assignment is part of the selection procedure.
- During the second virtual conversation, we will talk more extensively about the content of the function.
- Do we have a match? Then you will receive the proposal with the terms of employment in your inbox.
Please be assured that we are here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them.
Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK.
Do you have any further questions about the vacancy or application procedure? Our HR Country Manager is more than happy to help you via hruk@athlon.com. We are getting you there.
Managing your data
We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us; we consider this an agreement to process your personal data in support of our recruitment and selection process.
Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.
Your application data is held within our secure application tracking system called Success Factors – you will be given access to a candidate zone in the system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. We limit the storage of your data to the necessary period. Contact us as hruk@athlon.com for further information.
If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Chief Officer of Corporate Data Protection for Mercedes-Benz at the following address: Mercedes-Benz AG, HPC E600, 70546 Stuttgart, data.protection@mercedes-benz.com.
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