Fastenal Europe
Sales Support (m/f/d)
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Sales Support (m/f/d)
Full-Time Sales Support - Industrial/Customer Service
Salary/Rate: £27,000 per annum Excellence: In-house training programme and future prospects (95% promoted internally) Location: Milton Keynes
Overview
Working as a Full-Time Sales Support role, you must have a strong interest in sales and thrive in a fast-paced, challenging environment. This is an entry-level position offering assistance to our customers from our Milton Keynes branch (Unit 1, The IO Centre, Fingle Drive, Stonebridge). A fantastic opportunity for those aiming to build a long-term career and advance into managerial or senior sales roles.
We seek approachable, versatile supply chain support professionals who excel under pressure and provide exceptional customer service. You would also contribute to warehouse operations simultaneously.
Critical Requirement:
Full, valid UK driving licence (company van provided for operations).
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Key Responsibilities
Customer Services
- Handle incoming calls, emails, and identify/evaluate customers’ needs to ensure satisfaction
- Go the extra mile to engage customers and provide timely updates
- Conduct stock purchases and general point-of-sale (POS) operations
- Collaborate with colleagues while maintaining communication workflows
- Support the replenishment of industrial vending machines on customer sites
Advantage: IT skills helpful.
Warehouse Operations
- Picking, packing, receiving, and cycle counting of inventory
- Organise shipping processes and processing goods upon arrival
- Handle general warehouse logistics Bonus: Forklift licence preferred (obtainable on-the-job).
Working Hours
- Monday to Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 2:30 PM
Benefits Package
- Excellent starting salary (£27,000 p.a.)
- Free parking
- 28 days annual leave (20 days + 8 bank holidays)
- Auto-enrolment pension scheme
- Monthly performance bonus post-probation
- Long-term career progression and opportunities
- International training events and travel
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About Fastenal
Since 1967, Fastenal transitioned from a single operation to a Fortune 500 leader, now maintaining over 3,200 servicing locations. Specialising in industrial and construction supplies, we retain a focus on employee-driven success.
Our Vision: Inspire employees through entrepreneurship and offer routes to leadership. Growth mindset fuels our culture — coupled with training, promotion from within (95%+ annual internal promotions), and unmatched career development opportunities.
If you thrive on innovation and ambition, Fastenal is your best opportunity to grow with us.
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