Citi
Sales Support Specialist
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Sales Support Specialist
FX Sales Business Execution Officer – Belfast
Do you thrive in a fast-paced, globally connected financial environment? Ready to launch your career at the heart of global finance? Join Citi’s Foreign Exchange (FX) Sales team and make an immediate impact as part of a world-class trading organisation.
Our mission is to serve as a trusted financial partner, delivering services that responsibly enable growth and economic progress.
About the Role
Join our dynamic and fast-paced FX Sales Business Execution team. In this junior support role, you’ll contribute to the team’s success through data analysis, process implementation, and management reporting.
The ideal candidate is proactive, detail-oriented, and eager to excel in a global sales environment.
Responsibilities
As part of the team, you will:
- Serve as the go-to resource for the high-performing FX sales team, ensuring their success and a seamless client experience.
- Provide on-desk support to enhance sales efficiency and client service, including:
- Tracking client follow-ups
- Maintaining accuracy in CRM systems
- Serving as the primary point of contact for escalations
- Transform complex data into actionable insights for sales strategy and present findings to senior leadership.
- Collaborate closely with control functions (e.g., Legal, Compliance, Risk) to:
- Implement and monitor governance and control infrastructure
- Ensure ethical financial practices
- Uphold responsible finance, compliance, and transparency by:
- Assessing risk in business decisions
- Scaling and managing control-related issues appropriate for your level
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Requirements
- Strong analytical and problem-solving skills with an exceptional attention to detail.
- Proven ability to work with data analysis tools and methodologies.
- Exceptional communication skills and aptitude for a fast-paced, collaborative team environment.
- Basic understanding of foreign currency markets and interest in FX products (preferred).
- Fluency in Microsoft Office Suite, particularly Excel (essential).
- Knowledge/competency in:
- Data visualisation platforms (e.g., Tableau, Power BI) (highly desirable)
- Python or SQL (a plus)
- Bachelor’s degree (or equivalent experience).
What We Can Offer You
At Citi Belfast, we’re committed to your growth and well-being, both personally and professionally. Benefits include:
- Hybrid working model: Up to 2 days working remotely per week with a business-casual dress code.
- Competitive base salary with annual reviews.
- Generous holiday allowance: Starting at 27 days + bank holidays, increasing with tenure.
- An annual performance bonus (discretionary).
- Private medical insurance tailored to your needs.
- Employee Assistance Programme (EAP).
- Paid Parental Leave.
- Employee and family discounts.
- Access to an array of learning and development resources to support your career advancement.
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Additionally, Citi fosters a global, inclusive workplace that empowers every employee to thrive whilst embracing diversity and belonging. We are an equal opportunity employer, ensuring consideration for all without regard to race, colour, religion, sex, sexual orientation, gender identity, disability, veteran status, or other legally protected characteristics.
For accessibility accommodations or further assistance, visit Accessibility at Citi.
Additional Details
- Job Family Group: Institutional Sales
- Job Family: Institutional Sales Support
- Working Hours: Full-time
Equal Opportunity Statement: Citi is committed to a diverse and inclusive workforce. View Citi’s EEO Policy Statement.
Ready to take the next step? Apply to discover your full potential with us today.
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