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Sales Team Administrator
Sales Team Administrator
Location: Carlisle, Cumbria Hours: Monday to Friday, 8:30 am – 5:30 pm
Ready for your next challenge?
We’re seeking a motivated, organised, and detail-focused Sales Team Administrator to support our expanding sales team. If you thrive in a friendly, social environment and are eager to build your career, this role is perfect for you!
About Global 4
At Global 4, we assist businesses across the UK with a diverse range of technology solutions. Our mission is to address our customers’ challenges by delivering tailored solutions and best-in-class service.
Our service portfolio includes:
- Cloud telephony
- IT services
- CCTV & security
- Data connectivity
- Mobiles
- Energy
As a forward-thinking organisation, we serve clients across multiple sectors. We proudly maintain a near-five-star Trustpilot rating, backed by ISO 9001, 14001, and 27001 accreditations. With strong retention and rapid growth, we invest in both our people and product offerings.
Supported by significant growth, we’re looking to add an Administrator to our thriving sales team—providing a rewarding opportunity for career development in a dynamic, fun, and supportive environment.
What will you be doing?
Responsibilities
As a key member of our Sales Administration team, you’ll ensure the efficient, seamless running of our sales function and enhance the customer experience. Key tasks include:
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- Liaising with internal teams to facilitate a smooth, end-to-end client journey
- Collaborating with the rest of the Sales Administration team to complete tasks effectively
- Confirming and processing new orders with the Sales and Projects teams
- Raising and monitoring sales team tickets
- Logging and tracking customer fault tickets, coordinating with sales and the service desk
- Quality-checking documentation and CRM entries for accuracy and completeness
- Managing reporting requirements, including deal and leasing progression
- Overseeing departmental inboxes and allocating tasks efficiently
- Handling incoming calls for the Sales department and directing them appropriately
- Scheduling internal meetings and managing team room bookings
- Raising purchase orders and completing associated actions
- Supporting the sales team with updates to quotations and reissuing paperwork post-survey
- Maintaining and updating customer databases and sales records
- Assisting with new client onboarding and ensuring smooth handover to Account Management
- Executing general administrative duties to support the wider sales function
- Executing any additional duties as required
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Required Skills & Experience
To excel in this role, you should possess:
- Exceptional organisational and workload prioritisation skills
- Strong interpersonal skills and the ability to work collaboratively with colleagues
- Excellent communication and listening abilities
- Proficiency in IT skills, including Word, Excel, PowerPoint, and Outlook
- Ability to multitask and perform effectively in a fast-paced environment
- High attention to detail
- Confident numerical skills
Company Benefits
We believe in rewarding our employees. Enjoy these fantastic benefits:
- 50% off our Broadband (free after two years)
- 25 days holiday annually plus bank holidays
- Additional annual leave based on tenure
- Company Growth Share Options Scheme
- £250 Bright Ideas Scheme (employee suggestion rewards)
- Employee Recognition Scheme, including days out
- Buy & Sell holiday scheme
- Death in service benefit
- Friday fridge
- Free company lunches
- £1,000 Refer-a-Friend Scheme
- Fun incentives and perks
- Paid charity leave
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