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Sales Team Lead
Sales Support Team Leader South Liverpool Competitive Salary + Benefits Office Based Full Time | Permanent
Are you an experienced Customer Service or Sales Support Leader, looking for your next opportunity to mentor a driven team whilst working closely on Customer relationships
? Do you thrive in a fast-paced manufacturing environment where customer experience, operational excellence, and team development are at the heart of succes
s? Are you passionate about driving performance, improving processes, and supporting commercial grow
th? Aspion are delighted to be supporting a leading international manufacturing business in their search for a Sales Support Team Leader to join their team in South Liverpool. This is an exciting opportunity to lead and develop a customer-focused sales support function, managing teams across multiple European locations whilst playing a key role in the company's continued gro
wth. The RoleAs the Sales Support Team Leader, you will be responsible for leading a team of Sales Support professionals, ensuring exceptional customer service is delivered across both UK and international markets. You will act as a key link between customers, sales, production, logistics, technical, and marketing teams to ensure a seamless customer journey from enquiry through to deli
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very. Key Responsibi litiesLead, develop and support a team across multiple locations, ensuring high levels of performance, training, and professional develo pment.Oversee all Sales Office operational activities including customer credit applications, call-off orders, rebate schemes, and consignment stock manag ement.Take ownership of the full Order-to-Cash process, ensuring excellent customer service standards are maint ained.Manage intercompany sales activities across multiple business units.Maintain the accuracy and integrity of customer and prospect data bases.Support website enquiries and work closely with technical and operational teams to provide commercial solu tions.Provide reporting, stock analysis, and commercial data to support the external sales team and wider business pla nning.Prepare monthly reports and analysis for Sales Meetings and Senior Management Team mee tings.Manage supplier relationships and pricing for ancillary pro ducts.Attend customer visits, exhibitions, and industry events when req
uired. What We're Look ing ForDegree qualified in Business, Economics, or a related discipline preferred but not ess ential.Previous experience within Customer Service, Sales Support, Order Management, or Commercial Support fun ctions.Experience within manufacturing ess ential.Proven experience leading, mentoring, or supervising teams.Strong commercial awareness with a customer-first ap proach.Excellent communication and stakeholder management skills.Ability to work under pressure, manage multiple priorities, and drive continuous improvement initi atives.Additional European language skills would be advantageous but are not ess
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ential. Full Package Salary – Negotiable down to ex perienceOffice based – does NOT offer remote or Hybrid.Working hours Monday – Friday – 08:30am / 5:00pm20 days + bank holiday sPensionDevelopment & Growth Oppor
tunities To Contac t Direct:Jasmine Williams – Manufacturing C onsultantAt Aspion, our core values have been built around the importance of transparency, innovation, passion and collaboration. As such, we are committed to open communication and the protection of your privacy. We have updated our policies in line with new General Data Protection Regulation laws to make it easier for you to understand how we collect, store and handle your data – These can be viewed on our
website.
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