About the Company

At TR, part of Trifast plc, we’re more than fasteners—we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations. From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress.

About the Role

We’re looking for a driven and dynamic Transactional & UK Distribution Sales Team Leader to contribute to our continued success on a permanent basis. We are looking to recruit a Transactional & UK Distribution Sales Team Lead on a permanent basis to join our team based at our site, East Grinstead (RH19 1XZ). The role is 37.5 hours per week 08:30 – 17:00 Monday – Thursday and 08.30 – 15.45 on a Friday. For the first 6 months the role will be fully office based. Upon completion of a probation period, this will be reviewed with the possibility of going hybrid.

Responsibilities

• Lead, coach, and motivate the team to achieve individual and departmental objectives.
• Conduct one-to-one meetings, performance reviews, probation reviews, return-to-work meetings, and wellbeing discussions.
• Manage attendance, absence, performance, capability, and disciplinary matters in line with company policies.
• Identify training needs, develop employees, and deliver inductions and mandatory training.
• Plan workloads and monitor team performance to meet operational and customer service targets.
• Support recruitment activities, including shortlisting, interviewing, onboarding, and training new employees.
• Manage customer accounts, resolve escalations, and maintain high standards of customer service.
• Liaise with customers and internal teams to ensure successful delivery of ongoing business and projects.
• Monitor sales performance, drive revenue growth, maintain profit margins, and manage pricing reviews for key accounts.
• Produce management reports, communicate business updates, and support continuous improvement initiatives.
• Ensure compliance with company policies, procedures, health and safety requirements, and key performance indicators, including stock reduction targets.