Ignition Technology DACH
Salesforce Administrator
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Successful candidates will join Ignition, a high growth cybersecurity organisation and the performance engine behind next-generation security technologies.
You will work alongside an incredible team of people, in a supportive and inclusive working environment, with opportunities for promotion and career development.
Founded in 2015 and acquired by Exclusive Networks in 2021, Ignition has grown rapidly by focusing on emerging, cloud and SaaS-based cybersecurity technologies. From the first spark of innovation, we accelerate promising technologies into category leaders, transforming breakthrough and AI-driven cybersecurity into trusted, market-ready solutions. We work with innovative vendors and ambitious technology partners across EMEA, bringing clarity, momentum, and predictable growth to an increasingly complex digital world.
Powered by an exceptional team, we’re known for making customers feel the value, not the effort. This is a role for people who want to be part of a driven, trusted, and ambitious organisation, shaping the future of cybersecurity while helping partners and customers build a totally trusted digital future.
For more information visit www.ignition-technology.com.
BENEFITS OVERVIEW
About our benefits
- 24 days holidays rising to 29 with each year of service
- Additional day off for your birthday
- Healthcare – cash plan through Paycare and Employee Perks/Discounts
- Employee Assistance Program
- Auto Enrolment Pension scheme
- Long service awards
- Employee Referral Scheme
- Coffee Shop, Canteen and Gym on site
- Free Parking onsite
DUTIES AND RESPONSIBILITIES
About the role
You’ll partner with Sales, Revenue Operations, Finance and Technology teams to support business growth across the UK and wider EMEA region by:
- Driving Salesforce adoption
- Improving business processes
- Maintaining data quality
- Delivering scalable automation
This role is ideal for someone who enjoys stakeholder engagement, continuous improvement, and delivering business value through Salesforce best practice and automation
As the Salesforce Administrator, your responsibilities will include:
Salesforce Administration & Support
- Administer and maintain the Salesforce platform, including user setup, permissions, profiles, roles, and security settings.
- Provide day-to-day support to business users, troubleshooting issues and resolving system queries in a timely manner.
- Manage Salesforce releases, sandbox refreshes, testing activities, and deployment coordination.
Platform Configuration & Optimisation
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- Configure and maintain Salesforce functionality including:
- Flows and automation
- Validation rules
- Page layouts and Lightning pages
- Custom objects, fields, and record types
- Reports and dashboards
- Identify opportunities to improve system efficiency, usability, and scalability.
Sales Cloud & Revenue Cloud Support
- Support and optimise Sales Cloud processes including lead management, opportunity management, forecasting, pipeline reporting, and sales automation.
- Assist with Revenue Cloud/CPQ administration activities such as product setup, pricing configuration, quote generation, discount approvals, and quote-to-cash processes where applicable.
- Collaborate with Revenue Operations and Finance teams to improve commercial workflows and reporting.
Stakeholder Engagement
- Work closely with business stakeholders to gather requirements and translate them into scalable Salesforce solutions.
- Deliver user training, guidance, and documentation to improve adoption and system usage.
- Support continuous improvement initiatives and participate in CRM roadmap planning.
Data & Reporting
- Maintain high standards of data quality, integrity, and governance.
- Build and maintain reports and dashboards to support operational and strategic decision-making.
- Monitor system usage and platform performance metrics.
- Any ad hoc duties as defined by your line manager.
QUALIFICATIONS AND EXPERIENCE
About you
- 3–4 years’ hands-on Salesforce Administration experience within a commercial or enterprise environment
- Strong experience supporting Salesforce Sales Cloud
- Proven experience configuring Salesforce using declarative tools (e.g. Flows, validation rules, reports, dashboards, Lightning App Builder)
- Good understanding of CRM best practices and sales processes
- Experience gathering and translating business requirements into scalable system solutions
- Strong stakeholder management and communication skills
- Experience supporting users and delivering end-user training
- Excellent attention to detail and organisational skills
- Ability to prioritise workload and manage multiple tasks effectively
- Proactive, collaborative, and customer-focused mindset
- Confident communicating with both technical and non-technical stakeholders
- Enthusiasm for continuous learning and platform innovation
- Ability to work independently and as part of a cross-functional team
The ideal Salesforce Administrator:
- Exposure to Salesforce Revenue Cloud / CPQ / Quote-to-Cash processes.
- Experience supporting product catalogues, pricing structures, discounting, or quote generation workflows.
- Knowledge of integrations and connected applications.
- Experience working with sandbox environments and release management processes.
- Salesforce certifications such as: Salesforce Certified Administrator Advanced Administrator Sales Cloud Consultant CPQ Specialist (desirable)
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Why work for us
We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future.
Our Mission is to drive the transition to a totally trusted digital world for all people and organizations.
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.
Please click here to review our Diversity and Inclusion Policy for further information.
We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.
Ignition Technology excel at developing employees with raw talent, who are keen to learn and play a proactive part in the business. This is a great opportunity for you to develop your career within the IT and Cyber Security industry.
Join Ignition Technology, where we are changing what traditional cyber security distribution means. We offer a dynamic, inclusive environment fostering innovation and growth. Our mission to break the mould as we change the face of distribution.
If you're all about delivering real value and get excited about developing meaningful relationships that result in realised growth, then we want you! Explore our current opportunities and take the next step in your cyber security career with us.
At Ignition Technology, we address the ever-evolving cybersecurity landscape by helping customers to understand and protect their cloud and Saas environments better. Founded in 2015, we have been at the forefront of bringing cutting-edge and innovative cybersecurity solutions to market. Through our knowledge, people and technology, we have enabled 1000s of partners to better safeguard their customers’ cloud environments and protect their value online assets.
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Jessica, London
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