Nigel Wright Recruitment
Salesforce Administrator
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Salesforce Administrator
About the Role
I am working with a growing organisation looking to appoint a Salesforce Administrator to support and enhance a complex, multi-cloud Salesforce environment.
This role sits within a collaborative IT function and focuses on maintaining system performance, improving user experience, and driving continuous improvement across the Salesforce platform.
Key Responsibilities
- Administer and maintain a highly customised Salesforce environment
- Configure and enhance objects, fields, validation rules, workflows, and flows
- Support integrations with third-party systems and manage system performance
- Optimise user experience through improved layouts, Lightning components, and UI enhancements
- Drive adoption of best practice processes across Sales and Service Cloud
- Support wider platform capability across Marketing Cloud where required
- Provide day-to-day user support, troubleshooting, and best practice guidance
- Deliver training sessions to improve user adoption and capability
- Build and maintain reports and dashboards to drive business insight
- Work with stakeholders to gather requirements and deliver solutions
- Maintain up-to-date system documentation and training materials
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Skills & Responsibilities
- Proven experience as a Salesforce Administrator in a complex / highly customised environment
- Strong hands-on experience with Sales Cloud and Service Cloud
- Exposure to Marketing Cloud and/or Experience Cloud is advantageous
- Salesforce Administrator certification (essential)
- Strong experience with Flows, Workflow Rules, and declarative automation
- Understanding of Salesforce best practices and governance
- Experience supporting integrations and AppExchange solutions
- Knowledge of data management, migration, and deduplication
- Basic understanding of Apex / SOQL / Visualforce is beneficial
- Excellent problem-solving skills and attention to detail
- Strong communication skills and ability to work with stakeholders across the business
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What's on Offer
- Hybrid working model
- Opportunity to work across a multi-cloud Salesforce environment
- Collaborative and supportive IT team
- Ongoing learning and development opportunities
- Competitive salary and benefits
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