Your Skill And Experience

Technical Expertise

• Strong Salesforce technical experience across one or more core clouds including Sales Cloud, Service Cloud, Experience Cloud, Commerce Cloud, Industries Cloud, or Field Service.
• Hands-on experience developing solutions using Apex, Lightning Web Components (LWC), Flow, JavaScript, APIs, and Salesforce integration patterns.
• Hands-on experience building with Agentforce, Einstein, Prompt Builder and Model Builder, including designing agent actions, writing and tuning prompts, and grounding models in Salesforce data.
• A working understanding of how large language models behave in practice: prompt engineering, retrieval-augmented generation (RAG), grounding, and how to reduce hallucination.
• Experience testing and evaluating AI features, for example building eval sets, measuring accuracy, and monitoring quality, cost and latency once live.
• Knowledge of enterprise integration approaches, including MuleSoft, event-driven architectures, REST/SOAP APIs, and external system connectivity, including connecting to AI models hosted outside Salesforce.
• Experience building solutions for large-scale environments supporting hundreds or thousands of Salesforce users.
• Nice to have: familiarity with the Model Context Protocol (MCP), vector search and embeddings, or Python for AI tooling.

Consulting & Delivery

• Proven experience translating complex business requirements and user stories into scalable technical solutions.
• Experience delivering solutions using Agile methodologies within cross-functional teams of engineers, architects, and business stakeholders.
• The ability to explain technical and AI concepts clearly to both engineers and non-technical stakeholders.
• Experience collaborating with third-party delivery partners and Salesforce ecosystem vendors.
• Solid grounding in DevOps and modern software engineering practices across the Salesforce delivery lifecycle.

Certifications & Continuous Learning

• Salesforce Administrator
• Platform Developer I & II
• JavaScript Developer I
• AI Specialist
• Data Cloud Consultant
• Salesforce Consultant Certifications (Sales, Service, Experience, Field Service, etc.)
• Agentblazer Legend

A genuine appetite for learning, shown through certifications, Trailhead credentials, hands-on Agentforce work, and keeping up with how AI capabilities are moving.

The most successful engineers will combine:

• Salesforce platform expertise
• Hands-on Agentforce
• Data and integration knowledge
• Clear technical communication
• Automation-first thinking
• Modern engineering and DevOps practices

As Salesforce grows into a serious enterprise AI platform, you'll be the one building the autonomous agents and intelligent features that make it real and setting the standard for how Salesforce AI Engineering is done.

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role.

Please opt in during the application process.

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.

Make It Real – What Does It Mean For You

Flexibility to work your way

You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.

Your wellbeing

You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Impactful Experiences

You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Shape your path

You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.

Capgemini. Make it real.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com