Michael Page
Salesforce Architect
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Salesforce Platform Architect
Join a leading UK housing association as the Salesforce Platform Architect, taking ownership of an established Salesforce environment supporting over 3,000 internal users and 50,000 community users. This is a hands-on architecture role focused on Field Service, Agentforce and enterprise-scale digital transformation, with the opportunity to shape future platform strategy and mentor a growing team.
Client Details
Our client is a large housing association, committed to creating thriving communities and delivering exceptional customer experiences through innovative technology solutions. With an established Salesforce platform at the heart of its digital strategy, the organisation is investing heavily in its digitisation agenda and seeking a senior architect to drive the next phase of platform evolution.
Description
Reporting to the Head of Digitisation, the Salesforce Platform Architect will lead the design, governance and development of the organisation's Salesforce ecosystem.
Key responsibilities include:
- Owning the Salesforce architecture roadmap and technical strategy
- Designing scalable and secure enterprise solutions across Salesforce clouds
- Providing architectural guidance and governance to development teams
- Leading implementation and optimisation of Salesforce Field Service capabilities
- Supporting the introduction and adoption of Agentforce
- Driving integration with Microsoft 365 and other enterprise systems
- Improving case management, workflow automation and resource allocation processes
- Mentoring Salesforce engineers and developers to enhance technical capability across the function
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This is a predominantly remote position with occasional travel (once a month) to Preston.
Profile
The successful candidate will bring strong Salesforce architecture expertise and a hands-on approach to solution design and delivery.
You will have:
- Proven experience as a Salesforce Architect or Senior Salesforce Engineer
- Strong knowledge of Salesforce platform capabilities and best practice architecture
- Experience with Salesforce Field Service
- Exposure to Agentforce or Salesforce AI-driven technologies
- Salesforce certifications (Architect-level certifications highly desirable)
- Experience of integrating Salesforce with enterprise applications
- Knowledge of cloud platforms such as Azure, AWS or GCP
- Strong stakeholder engagement and technical leadership skills
- A passion for mentoring and developing technical teams
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Candidates must have the right to work in the UK. Sponsorship is not available.
Job Offer
- Salary up to £90,000
- Annual salary review
- Performance-related bonus
- 35 days annual leave, with the option to buy or sell additional leave
- Pension contributions matched up to 7%
- Healthcare cashback scheme
- Funding for additional Salesforce certifications
- Flexible remote working
- Employee discounts and lifestyle benefits
- Opportunity to shape a critical Salesforce platform supporting large-scale digital transformation initiatives within a major UK organisation.
If you're interested in this role, apply now.
Desired Skills and Experience
Field services, agentforce, case essignments, optimisation process, flow limitations
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