Capgemini
Salesforce Developer
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Job Role: Salesforce Developer
Location: Milton Keynes, UK
About the Job you are considering:
We are seeking an experienced and highly motivated Salesforce Developer to join our growing technology team. The ideal candidate will possess deep expertise across the Salesforce ecosystem, particularly in Service Cloud, Marketing Cloud, Pardot, Data Cloud, Agent force integrations, and enterprise data management solutions.
Hybrid working:
The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time.
Your Role:
This role requires a strong technical background combined with excellent communication and stakeholder management skills. The individual will work collaboratively within cross-functional teams while also being capable of independently driving technical solutions from design through deployment.
Key Responsibilities:
- Design, develop, and implement scalable Salesforce solutions aligned with business requirements
- Configure and customize Salesforce applications including:
- Service Cloud
- Marketing Cloud
- Pardot Marketing Cloud Account Engagement
- Data Cloud
- Agent force capabilities and AI-powered automations
- Develop and maintain Apex classes, triggers, Lightning Web Components (LWC), and Salesforce Flows
- Design and implement REST and SOAP API integrations with external enterprise applications
- Manage and support Salesforce data backup and recovery solutions, including tools such as Odaseva
- Work with Salesforce Data Cloud for customer data unification, segmentation, and integrations
- Support implementation of AI-driven Salesforce solutions using Agent force and Einstein capabilities
- Collaborate with business stakeholders, product owners, architects, and functional teams to gather and translate requirements into technical solutions
- Participate in solution design discussions, code reviews, and technical estimations
- Ensure adherence to Salesforce best practices, coding standards, security, and governance principles
- Troubleshoot and resolve production issues and perform root cause analysis
- Support deployment activities using CI/CD and DevOps methodologies
- Mentor junior developers and contribute to continuous improvement initiatives
- Communicate effectively with clients and stakeholders, providing technical guidance and project updates
Your Skills:
Technical Skills:
- Strong hands-on experience with:
- Salesforce Service Cloud
- Salesforce Marketing Cloud
- Pardot Marketing Cloud Account Engagement
- Salesforce Data Cloud
- Salesforce Agent force
- Proficiency in:
- Apex
- Lightning Web Components (LWC)
- SOQL/SOSL
- Salesforce Flows
- Experience working with AI-powered Salesforce features including copilots, conversational AI, and automations
- Strong experience with: REST APIs; SOAP Web Services; Integration patterns and middleware concepts
- Experience with data management and backup solutions such as Odaseva
- Good understanding of customer data platforms (CDP), identity resolution, and data harmonization concepts
- Knowledge of Salesforce security model, sharing rules, roles, profiles, and permission sets
- Experience with version control systems such as Git
- Familiarity with DevOps and CI/CD tools for Salesforce deployments
- Understanding of Agile Scrum delivery methodologies
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Soft Skills:
- Excellent communication and stakeholder management skills
- Ability to work effectively in both team-oriented and independent environments
- Strong analytical and problem-solving capabilities
- Client-facing experience with the ability to explain technical concepts to non-technical audiences
- Self-driven, proactive, and detail-oriented
Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field
- 5 years of Salesforce development experience
- Salesforce certifications are highly preferred such as:
- Salesforce Platform Developer III
- Service Cloud Consultant
- Marketing Cloud Developer Consultant
- Salesforce Data Cloud Consultant
- AI Associate Agentforce Specialist certifications
- Salesforce Administrator
Preferred Experience:
- Experience in enterprise-scale Salesforce implementations
- Experience designing AI-powered CRM solutions using Salesforce Agent force and Einstein
- Knowledge of Salesforce integration platforms and ETL tools
- Exposure to CRM Analytics is a plus
- Experience working in global delivery or consulting environments
We are a Disability Confident Employer:
Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:
- Declare they have a disability, and
- Meet the minimum essential criteria for the role. Please opt in during the application process.
Make It Real (what does it mean for you):
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce as a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy. You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from think tanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard Manage Mentor, Cybersecurity qualifications, and much more. You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of.
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Why you should consider Capgemini:
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs, and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.
About Capgemini:
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering, and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com
Job Description
Job Description - Grade Specific
Is fully competent in its own area and has a deep understanding of related programming concepts, software design, and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal or external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure, and drive the team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific projects or work areas. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside the own area.
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