JELD-WEN, Inc.
Salesforce Scrum Master
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Are you a Salesforce professional, looking for a new challenge and want to be part of a global business?
Here at JELD-WEN UK, a global organisation that produces and manufactures Doors and Doorsets, we’re looking for a Salesforce SCRUM Master. We are excited to announce this brand-new role within our European IT function to be based in the UK. This is a home-based role working within a growing cross functional team and offers opportunity to be hands on with the latest Salesforce products.
Responsibilities
Reporting to the Sales Operations Director, you will play a key role in expanding the European Salesforce solution as part of major transformation roadmaps. You will lead the Salesforce SCRUM team, champion Agile practices, and facilitate SCRUM processes to ensure consistent, high-quality delivery.
- Working closely with Product Owners and developers, you will drive pace, quality, and adherence to Agile principles, while also supporting wider delivery activities as required. Salesforce experience is essential.
What impact you will make
- Facilitating Scrum Ceremonies. Lead daily stand-ups, sprint planning, sprint reviews, and retrospectives specifically tailored for Salesforce release cycles. Ensuring that these meetings are conducted effectively and efficiently with clear outcomes and ownership.
- Coach the development team and product owners on agile principles and practices. Always looking for improvements across delivery.
- Remove impediments and foster a collaborative and empowered team environment.
- Identify and resolve technical or functional bottlenecks, such as environment availability (sandboxes), integration issues, or deployment conflicts.
- Collaboration with Product Owners to help deliver the backlog.
- Foster continuous improvement within the team by identifying areas for refinement and implementing solutions.
- Act as a servant leader, supporting the team in achieving their goals and fostering a culture of trust and accountability.
- Ensure adherence to Scrum framework and principles.
- Facilitate communication and collaboration within the team and between the team and other stakeholders. Ensure that information flows smoothly and that everyone is kept informed about the progress of the project.
- Ensuring day-to-day delivery is on track based on agreed capacity and run rate within each SPRINT.
- Carry out daily monitoring of board activity and developer performance.
- Identifying bottlenecks and challenging team where required to ensure pace is maintained.
- Build and manage reporting through JIRA and various tools to be able to show output and tracking of development team through SPRINT cycles.
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What you'll need to succeed
- Experience working with Salesforce and a Certified Scrum Master (CSM) certification preferred.
- Ability to influence across teams and drive change management.
- Experience working as a Scrum Master within the Salesforce estate.
- Strong understanding of agile methodologies and principles, with experience implementing Scrum practices.
- Excellent communication and interpersonal skills, with the ability to effectively communicate with team members, stakeholders, and leadership.
- Proven ability to facilitate meetings and ceremonies, and to resolve conflicts within the team.
- Experience working with cross-functional teams in a fast-paced, dynamic environment.
- Experience of ensuring delivery pace and driving developer performance through AGILE delivery.
- Familiarity with agile tools such as Jira, Trello, or similar.
- Ability to adapt and respond to change, and to work effectively under pressure.
- Strong problem-solving and decision-making skills.
Why join us
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"We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an international environment, a high level of flexibility, great potential for personal development and the opportunity to work with strong brands".
About JELD-WEN
JELD-WEN, founded in 1960, is a leading global manufacturer of doors and windows, headquartered in Charlotte, North Carolina with over 18,000 employees worldwide.
JELD-WEN Europe designs, manufactures, and distributes interior and exterior doors and door sets in wood and steel. It is comprised of 23 manufacturing locations and employs approximately 6,000 people across the UK, France, Central Europe and Northern Europe. Offerings include fire-rated and security solutions under brands such as BOS, DANA, Domoferm, Dooria, HSE, JELD-WEN, Kellpax, Kilsgaard, Swedoor and Zargag.
JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Salary
Starting Salary Range: (Minimum range to Mid-range), reflecting the typical range for this role based on experience and skills. In line with the EU Pay Transparency Directive (EU) 2023/970, this range is set using objective, gender‑neutral criteria. Final salary depends on experience. We do not use pay history and are committed to equal pay, with transparent and objective pay decisions.
Additional Information
Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from head-hunters, recruitment agencies, or fee-based recruitment services.
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