Focus on SAP
Salesforce Solution Architect
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Position: Salesforce Solution Architect
Employment Type: Contract
Start: ASAP (August/September 2026)
Duration: 12 Months
Location: London, UK (Hybrid - 3 days p/w office)
Language(s): English
Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale.
Client – Partnered with a global leader in digital transformation and IT services, working with some of the world’s biggest brands. Their mission is not only to deliver cutting-edge technology but also to empower organisations to create meaningful impact for the people and communities they serve. For you, this means working on challenging projects that demand innovation, collaboration, and thought leadership.
Role – We are seeking an experienced Salesforce Solution Architect to lead the design and delivery of enterprise-scale Salesforce solutions across Service Cloud, Agentforce, and Salesforce Data Cloud.
You will define end-to-end solution architecture, establish technology strategy and provide architectural governance across complex digital transformation programmes. Working closely with business stakeholders, Enterprise Architects, Product Owners and delivery teams, you will ensure scalable, secure and high-performing Salesforce solutions that align with business objectives.
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This is an exciting opportunity to work with the latest Salesforce AI, Data Cloud and enterprise integration technologies while shaping the future architecture of a global Salesforce ecosystem.
Key Responsibilities:
- Define end-to-end Salesforce solution architecture across multiple business domains.
- Design scalable enterprise solutions using Salesforce Service Cloud, Agentforce and Data Cloud.
- Produce High-Level Solution Designs (HLDs), architecture roadmaps and technical governance documentation.
- Lead architecture workshops, solution design sessions and stakeholder engagements.
- Design AI-powered Agentforce solutions, including agents, prompts, actions, orchestration and automation.
- Define Salesforce Data Cloud architecture, including customer data unification, identity resolution, segmentation and activation strategies.
- Architect Service Cloud capabilities including Case Management, Omni-Channel Routing, Knowledge Management, Entitlements, Milestones and Service Console.
- Design enterprise integration architecture using REST APIs, SOAP APIs, Platform Events and event-driven architectures.
- Establish Salesforce security architecture covering sharing models, roles, permission sets, compliance and governance.
- Review and approve solution designs, technical designs and development approaches.
- Provide architectural leadership across Agile delivery teams.
- Identify technical risks, platform limitations and mitigation strategies.
- Mentor Technical Leads, Developers and Solution Designers on Salesforce best practices.
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Key Skills:
- Extensive Salesforce Solution Architecture experience.
- Enterprise Salesforce Architecture.
- Salesforce Service Cloud.
- Salesforce Agentforce.
- Salesforce Data Cloud.
- Salesforce AI.
- Salesforce Platform Architecture.
- Enterprise Solution Design.
- High-Level Solution Design (HLD).
- Integration Architecture.
- API-led Architecture.
- Event-Driven Architecture.
- Salesforce Security Architecture.
- Data Architecture.
- Customer Data Platform (CDP).
- Identity Resolution.
- Customer Segmentation.
- Architecture Governance.
- Technical Leadership.
- Stakeholder Management.
- Agile Delivery.
If you are interested or would like to know more, please email jonathan.la@focusonsap.org with your CV and availability to speak.
Applicants must be a UK resident and holds a valid right to work status.
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