Stott and May
Salesforce Technical Architect
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Job Title
We are looking for an experienced Salesforce Architect on behalf of our market-leading, enterprise-scale client.
About the Role
In this role, you will be responsible for defining, communicating, and implementing IT architectures and roadmaps to drive strategy and support key business priorities across a high-profile Salesforce platform. You will provide governance, expertise, and leadership across internal IT teams, external stakeholders, and a wider partner network.
As the technical authority for a complex, multi-cloud Salesforce landscape, you will lead capabilities across CRM, Data & AI, and Digital Commerce, with a strong focus on enterprise integration, security, platform governance, and technical quality.
Key Responsibilities
- Own and govern the Salesforce platform architecture, aligning platform strategy with business goals, establishing technical standards, and guiding delivery teams through complex problem-solving.
- Translate complex technical architectures and strategies into actionable, understandable roadmaps for various stakeholders.
- Maintain the integrity and coherence of platform initiatives, providing domain governance across internal teams and external partners.
- Design and govern integration solutions—defining standards for architecture, security, resiliency, and observability while unifying patterns across platforms.
- Drive solution quality across Apex, LWC, data, security, performance, and DevOps. Drive technical debt reduction and continuous improvement through best-practice architectural standards.
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Essential Skills & Experience
- Proven track record as a Salesforce Architect delivering large-scale enterprise programmes and multi-cloud solutions.
- Deep expertise across Salesforce Core (Sales Cloud & Service Cloud), including contact centre and customer service architectures.
- Strong enterprise integration experience, designing complex system interfaces, integration patterns, and cross-platform solutions.
- Hands-on knowledge of platform architecture, including data modelling, security, performance optimisation, Apex, LWC, Flows, and configuration best practices.
- Solid background in DevOps, CI/CD, and SDLC governance, backed by exceptional stakeholder management and pragmatic decision-making skills.
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Desirable Experience
- End-to-end order lifecycle design using Salesforce Order Management and commerce-to-service architectures.
- Exposure to Salesforce Data Cloud, Agentforce, and AI-driven customer engagement solutions.
- Experience with Commerce Cloud and omnichannel journeys (B2B, B2C, D2C).
- Familiarity with Marketing Cloud architecture, data flows, segmentation, and campaign integration.
- Salesforce Architect certifications and experience with platform modernisation.
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