CLIENT ENGAGEMENT UK LTD
SALESFORCE TECHNICAL LEAD
London
£75k/yr
Posted about 11 hours ago
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Project Lead Opportunity at Leading Salesforce Consultancy in London
London
Up to £75,000 per annum – depending on years of experience
Permanent
Roles and Responsibilities
Project Management
- Act as both functional lead and project manager
- Take full ownership of projects from beginning to end following the company ‘way of working’
- Manage the resources assigned to the project, focusing on timelines, and estimates to complete against budgets
- Own backlog and ensure customer project requirements are correctly documented
- Coordinate with project teams (functional and technical) to ensure client needs are satisfied
- Monitor and manage quality, expectations and conduct reviews to ensure milestones are hit
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- Present in customer meetings, lead our engagements on site acting as the first line of contact with our customers
- Own and lead project designs, working with delivery and technical colleagues to transform client requirements into best practice Salesforce solutions
- Build trusted relationships with our customers from exec level to client teams and internal teams. Maintain frequent contact with your accounts to follow their satisfaction levels.
- Help grow future talent by coaching and providing development opportunities
- Support pre-sales activities in scoping and understanding future opportunities
- Identify possible improvements to our Customer Success strategies and implement them internally
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Skills
Salesforce
Project Management
Functional Leadership
Resource Management
Backlog Management
Stakeholder Management
Project Design
Pre-sales
Customer Success
Coaching
Technical Leadership
Requirement Documentation
Location