Sample Reception Area Supervisor

Our purpose is to deliver medically-led diagnostics, innovation, value and long-term investment to healthcare. With our core laboratory based at The Halo Building in London WC1H 9AX, we also have an expanding site in Manchester as well as smaller hospital-based laboratories across the country. We maintain rigorously high standards of quality, whilst also delivering efficiencies to healthcare through careful workforce planning, pioneering technology and significant investment in infrastructure and IT.

About the role:

An opportunity has arisen for a Full Time Floor supervisor to join our Sample Reception team, based at 60 Whitfield Street/UCLH Site. Duties will include but not be limited to:

• Responsible for the training of Medical Laboratory Assistants and other staff in the department
• To review and monitor the progress of staff in training, assess staff performance and take such action necessary to resolve any problems highlighted.
• To ensure that the sample reception team is technically trained fully to agreed standards.
• To manage/assess the technical performance and competency of the sample reception team and provide regular feedback to the Head of Department.
• To assess that staffing levels are adequate for maximum effective daily operation and encourage, support and motivate staff to deliver agreed service levels through training goals.
• To attend and participate in all laboratory management meetings to advise on all staff issues.
• To manage induction of all new staff as well as maintain competency assessments of settled staff.

The successful candidate should have some experience in an appropriate healthcare environment. Training and management interest or some experience in this. Good computer skills, good verbal & written communication skills, work well in a team and a flexible approach to both workload & task allocation. The laboratory operates a 24/7 service so the successful candidate will be expected to participate in shifts to cover this period, according to departmental needs.

At HSL we offer a variety of excellent staff benefits including:

• Training and development opportunities – supporting professional development
• Annual salary review – No banding restrictions: As we are a private company we are not restricted by salary bandings and so are able to negotiate appropriate salaries based on experience. This also means that annual salary reviews do not hit a band ceiling.
• Discounted gym membership – we have a corporate gym membership scheme with Better Gyms
• Cash healthcare plan – cash back on a variety of healthcare costs including dentist and opticians
• Sick Pay Entitlement – 5 paid days in the first year of employment, 20 days thereafter
• Permanent Health Insurance and Death in Service Cover
• Life Assurance – providing salary continuation for long term illness (six months qualifying period)
• Employee Assistance Programme – supporting staff wellbeing
• Season Ticket Loan Scheme – interest free loan for the cost of annual travel ticket
• Perkbox – Access to additional staff perks and benefits such as high street discounts
• Company Pension Scheme – company and staff contributions which increase with service
• Competitive annual leave allowance - 28 days
• Flexible working hours – we support and offer flexibility around shift patterns and working schedule

Please read the job description and person specification carefully and ensure that your application reflects the knowledge, skills and experience required. We respect and value the diversity of our staff and welcome applications from diverse communities.

PLEASE NOTE: WE RESERVE THE RIGHT TO CLOSE THIS VACANCY AT ANY TIME EVEN IF A CLOSING DATE IS SHOWN HERE OR IN ANY OTHER MEDIA

Interested in this role?

At HSL/TDL we offer a variety of excellent staff benefits including:

• Training and development opportunities – supporting professional development
• Annual salary review - No banding restrictions: As we are a private company we are not restricted by salary bandings and so are able to negotiate appropriate salaries based on experience. This also means that annual salary reviews do not hit a band ceiling.
• Discounted gym membership – we have a corporate gym membership scheme with Better Gyms
• Cash healthcare plan – cash back on a variety of healthcare costs including dentist and opticians
• Sick Pay Entitlement – 5 paid days in the first year of employment, 20 days thereafter
• Permanent Health Insurance and Death in Service Cover
• Life Assurance – providing salary continuation for long term illness (six months qualifying period)
• Employee Assistance Programme – supporting staff wellbeing
• Season Ticket Loan Scheme – interest free loan for the cost of annual travel ticket
• Perkbox – Access to additional staff perks and benefits such as high street discounts
• Company Pension Scheme – company and staff contributions which increase with service
• Competitive annual leave allowance – 23/28 days
• Flexible working hours – we support and offer flexibility around shift patterns and working schedule

Please read the job description and person specification carefully and ensure that your application reflects the knowledge, skills and experience required.

We respect and value the diversity of our staff and welcome applications from diverse communities.

PLEASE NOTE: WE RESERVE THE RIGHT TO CLOSE THIS VACANCY AT ANY TIME EVEN IF A CLOSING DATE IS SHOWN HERE OR IN ANY OTHER MEDIA.