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SAP Key User
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SAP Key User
SAP Key User – Supply Chain & E-Commerce Warehouse Support
Company Description
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members across over 100 locations, we serve industries including:
- Consumer Products
- Tech
- Healthcare
- Automotive
- Publisher
Join a collaborative culture founded on respect, commitment, and curiosity. Contribute your expertise, grow professionally, and help deliver logistics excellence globally. At Arvato, we’re all working together—That’s how we get it done.
About the Role
Role Title: SAP Key User
Salary: £33,740.45 per year
Hours: 40 hours per week, Monday to Friday
As the SAP Key User, you bridge IT, operations, and customers to ensure seamless SAP system adoption for our warehouse teams. Your role will:
- Translate customer requirements into optimised SAP processes.
- Train and support Operators and colleagues across international teams.
- Drive continuous improvement in stock, inventory, and operational efficiency.
Responsibilities
Your core responsibilities include:
- SAP System Support
- Conduct testing of customer-specific SAP solutions (ERP & WMS) to validate functionality for both customer and business needs.
- Problem-solve complex issues within the system.
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Customer Interaction & Process Alignment
- Hold regular meetings with customers to gather requirements and ensure their needs are met.
- Collaborate with cross-functional SAP teams across countries to maintain alignment.
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Data Tracking & Performance Analysis
- Manage inventory, cycle counting, and stock control.
- Analyse system data to identify process improvements.
- Compile and deliver SAP test matrix reports.
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Implementing New Solutions
- Oversee the onboarding of new customers into the warehouse.
- Present continuous improvement initiatives to enhance client workflows.
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Knowledge Sharing & Training
- Develop and deliver training programs for the SAP Warehouse support team.
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Operational Support
- Provide hands-on advisory for Operators on SAP-driven warehouse processes.
Requirements
Essential Qualification & Experience
- SAP Key User (ERP) experience is mandatory.
- Proficiency in Microsoft packages (e.g., Excel) and experience with SAP Warehouse Management System (WMS) and Power BI.
- Demonstrated ability to liaise with customers, troubleshoot issues, and adapt solutions to operational needs.
- Strong analytical and stakeholder management skills.
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Preferred (Not Necessary)
(None listed—skills required are as above.)
Benefits
Benefit from a comprehensive reward package designed to support both your professional and personal growth:
-
Leave Entitlement
- 25 days annual leave + ensured access to 8 bank holidays.
- Option to purchase up to 5 additional days.
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Retirement & Financial Security
- Contribution to your pension plan.
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Health & Well-being
- Life assurance policy covering 4x salary in the unlikely event of death.
- Access to an Employee Assistance Programme (EAP), offering confidential support, advice, and information to help manage stress, workplace issues, or personal challenges.
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Discounts & Lifestyle Perks
- Access to discount programs via Benefit Hub.
- Free parking on-site.
Data Protection Notice
Arvato processes your personal data under Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG for the purpose of establishing an employment relationship. Your data will be stored in compliance with legal retention periods outlined in applicable regulations.
For further details on privacy and your rights, see our data protection policy.
Legal Entity: Arvato UK Limited Compensation notes: Salary will not exceed GBP 33,740.45 (annual).
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