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SAP Key User
SAP Key User at Arvato
Innovative & Leading Global 3PL in Supply Chain & E-Commerce
Arvato is a transformative global 3PL specialising in supply chain management and e-commerce, serving industries including:
- Consumer Products
- Tech
- Healthcare
- Automotive
- Publisher
We thrive on a culture of collaboration, respect, commitment, and curiosity—helping you grow, contribute, and drive impact. As part of our team, you’ll be instrumental in delivering logistics excellence and shaping supply chains worldwide. At Arvato, we’re Together on it.
Job Title: SAP Key User
Location: Global (business presence across 100+ locations) Hours: 40 hours per week (Mon–Fri) Annual Salary: £33,740.45
About the Role
As the SAP Key User, you’ll bridge the gap between IT, customers, and warehouse operators, ensuring the system aligns with business needs. Your work is critical to:
- Testing and implementing SAP solutions for new customers.
- Optimising inventory, stock control, and operational efficiency.
- Driving continuous improvement through data analysis and process refinements.
You’ll support operational teams, collaborate with cross-functional SAP partners, and foster client alignment—all while cultivating a culture of problem-solving and innovation.
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Key Responsibilities
System & Process Management
- Conduct SAP testing to validate workability of solutions for customers and business operations.
- Troubleshoot and resolve complex issues in the SAP system.
- Liaise with clients to gather requirements and translate them into system improvements.
Warehouse & Inventory Support
- Oversee inventory management, cycle counting, and stock control.
- Analyse system data to identify and suggest optimisations.
Customer Onboarding & Team Development
- Lead implementation of new customers within the warehouse environment.
- Report test matrices to guide deployment and training.
- Train and develop the SAP Warehouse support team.
Cross-Team & Global Collaboration
- Work with SAP teams across borders to ensure system consistency and alignment.
- Provide operational support for warehouse staff.
- Present best practice solutions for process improvement across all clients.
Required Skills & Experience
- Essential:
- [SAP Key User (ERP) experience]—with proven ability to influence system configurations.
- Strong proficiency in PC tools, including Microsoft Office Suite.
- Hands-on experience with SAP WMS and Power BI data analysis.
- Experience liaising with clients, diagnosing issues, and driving solutions.
- Sharp analytical skills to extract insights from system data.
- Strong stakeholder management—able to connect all parties for seamless workflows.
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Why Work at Arvato?
We believe in investing in people—our benefits reflect that commitment:
- 25 days’ annual leave + 8 bank holidays, with an optional 5-day provisional purchase.
- Pension contribution to secure your future.
- Life assurance policy that provides 4x salary to your dependents.
- Employee Assistance Programme (EAP) for confidential support and guidance.
- Employee Discount Scheme through Benefit Hub.
- Free parking at select locations.
Data Privacy Notice
Your application data will be handled by Arvato (with registered office at address in job advertisement). We process your information under GDPR (Art. 6 (1) b) to evaluate an employment relationship. Data retention is governed by legal obligations. You may contact our Data Protection Officer for further details.
Further transparency available [here].
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