NTT DATA Business Solutions
SAP Programme Manager
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About NTT DATA Business Solutions
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group, a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We combine a global reach with local intimacy to provide premier professional SAP services from deep industry expertise consulting to applied innovations in digital, cloud, automation, and system development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global expertise to deliver quality outcomes whether you are a multi-national or operate in a single country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to help you solve real problems and seize the next opportunity for growth around your SAP strategy and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Job Summary
The SAP Programme Manager is a senior position within the Enterprise Delivery Management Team. They will have responsibilities for the success of our projects, from estimation and planning through to execution & customer satisfaction. The ideal candidate will have experience in both the SAP Professional Services and Software industry and will be familiar with the challenges of delivering projects to a large and diverse customer base.
Fundamentally this role is around ensuring we deliver high quality projects now, but always looking to the future and working with the Practice Director to develop a best-in-class delivery team across the SAP portfolio.
With direct reports of our SAP Project Managers, we require a candidate who has strong expertise in project delivery and experience in executing roles successfully as Programme Manager, with the ability to engage at Exec level with proactive Steerco meeting engagement on our major programmes. Building and sustaining a strong PM team will be key with the ability to mentor the team leads on appropriately undertaking Steerco meetings and guiding our projects to success.
Ultimately responsible for the health of your programmes, you will ensure we have a Path to Green for any Amber & Red projects and will be responsible for lessons learned and improvements to our delivery methodologies, aligned with the Enterprise Team for learning and consistency.
Duties/Responsibilities
- Programme Leadership
- Delivery Organisation Leadership
- Client and Commercial Leadership
- Quality, Risk, and Governance
- People Leadership and Practice Development *(context will be shared during interview process)
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Key Qualifications
- Proven Leadership: 10+ years of experience leading SAP transformation programmes, including significant tenure in Programme Manager or Delivery Management roles within large consulting or system integrator environments.
- Enterprise Delivery Scale: Demonstrated success in managing complex, multi-country SAP implementations exceeding £2M budget and 3,000+ person-days.
- Delivery Organisation Leadership: Extensive experience managing and developing teams of Project Managers, ensuring consistent delivery excellence across multiple engagements.
- SAP Expertise: Deep understanding of the SAP ecosystem, including S/4HANA, ECC, and cloud-based solutions, with proven success across multiple industries (pharmaceuticals, manufacturing, consumer goods, engineering, etc.).
- Strategic Client Engagement: Track record of operating at C-suite level, providing trusted advisory and influencing strategic business outcomes.
- Commercial Accountability: Strong financial management experience, including full P&L ownership, margin optimisation, and contract governance.
- Global Mindset: Exposure to international delivery environments, with an understanding of global delivery models and offshore collaboration.
Required Skills/Abilities
- Strong leadership presence with the ability to inspire, guide, and hold accountable a large delivery organisation.
- In-depth understanding of programme governance, risk management, and quality assurance frameworks.
- Demonstrable ability to recover and stabilise distressed projects while maintaining client trust and operational control.
- Exceptional communication, negotiation, and conflict-resolution skills, particularly in executive stakeholder environments.
- Ability to balance strategic oversight with operational discipline, ensuring on-time, on-budget, high-quality delivery.
- Expertise in pre-sales support, bid management, and solution design, aligning delivery capabilities to client needs.
- Solid grasp of SAP Activate, Agile, and hybrid delivery methodologies, with practical application across enterprise-scale programmes.
- Experienced in managing distributed, multi-location teams, fostering collaboration across time zones and cultures.
- Deep understanding of contractual frameworks, commercial management, and risk-sharing models in consulting engagements.
- Willingness to travel within the UK&I and occasionally internationally for client or delivery leadership engagements.
Benefits
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving, innovative culture. With recognition such as the 2025 SAP® Pinnacle Awards and the Top Employer Award 2025, we offer you the chance to make a significant impact while growing your career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear from you.
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We offer a range of benefits designed to support your well-being, career growth, and work-life balance:
- Home-Based Contract: Enjoy the flexibility of a working from home contract subject to operational and project requirements, allowing you to manage your work environment effectively.
- Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated for part time employees), providing ample time for relaxation and rejuvenation.
- "Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an additional 12 days off each year. With one Free Friday granted per month, you'll have more time to pursue personal interests, spend quality time with loved ones, or simply recharge. (pro-rated for part time employees)
- Financial Security: Rest assured with our Group Life Assurance offering, providing coverage of 4 times your base salary, ensuring financial protection for you and your loved ones.
- Pension Scheme: Secure your future with our employer pension contribution at a competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the option to increase your contribution for added retirement benefits.
- Income Protection: Gain peace of mind with our Group Income Protection plan, safeguarding your income in the event of unexpected circumstances.
- Health and Well-being: Prioritise your health with our comprehensive Private group fund provided by WPA. Additional benefits provided include: 24/7 helpline, 1-2-1 Lifestyle coaching, financial and legal support etc.
- Technology and Tools: Receive essential tools for success, including a laptop and mobile phone for both business and personal use, ensuring seamless connectivity and productivity.
- Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active commuting and supporting your well-being with sustainable transportation options.
- Environmental Responsibility: Embrace sustainability with the option to join our Electric Car Leasing scheme, contributing to a greener future while enjoying the benefits of eco-friendly transportation.
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