Kelda Group Limited
Scheduler
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Scheduler
Scheduler (Central Control) – Yorkshire Water
About Yorkshire Water
We ensure over 5.4 million people in Yorkshire rely on safe, clean drinking water and efficient wastewater services. Beyond utilities, we protect communities, the environment, and drive the region’s health and prosperity.
Join us during a transformative time for water sustainability, customer expectations, and regulatory compliance. As a Scheduler, you’ll play a vital role in maintaining operational excellence and customer service excellence.
The Role
Proposed Location & Flexibility
- Initial: Bradford (moving to Leeds Valley Park, summer 2026)
- Hours: 37 hours per week (Wednesday–Friday office-based, home working on Tuesday and Thursday)
- Type: Permanent, Flexible Hybrid (Scheduling adapted to work-life balance, including shared roles where possible).
Key Responsibilities
Your role will include:
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Coordinating Field Operations:
- Creating and managing reactive and planned work schedules for field teams.
- Optimising efficiency using Yorkshire Water systems and best practices.
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Customer & Cross-Team Communication:
- Liaising with customers to confirm work schedules, provide updates, and manage expectations.
- Handling incoming queries, communicating arrival times, and resolving issues optimally.
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Risks & Performance Monitoring:
- Tracking progress, identifying risks/delays, and escalating where necessary.
- Taking proactive measures to maximise productivity and achieve ‘right first-time’ outcomes.
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Stakeholder Engagement:
- Working collaboratively with Triage, Planners, and Field Teams to prioritise workloads and resources.
Do You Have What It Takes?
Essential Criteria
We’re looking for someone to:
- Build and maintain trust with stakeholders across multiple departments.
- Display exceptional problem-solving and organisational skills, particularly in high-pressure situations.
- Excel in IT system navigation—preferably with experience using Yorkshire Water platforms.
- Show influence through negotiation and collaborative decision-making.
- Embrace change, culture, and Values Alignment at Yorkshire Water.
Desired but Not Essential
It would be advantageous to have:
- Experience with performance targets and meeting operational targets.
- Exposure to SAP or similar planning systems for high-volume tasks.
- Awareness of water industry standards and operational processes.
Why Join Yorkshire Water?
Support & Flexibility for Life
Our commitment to flexible working allows you to balance work with home responsibilities. From job-sharing to tailored schedules, we prioritise your well-being.
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Benefits Package
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Competitive Salary: £28,970–£35,853 (Collector & Certification Graded Scheme, level £5B).
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Bonus Incentive: £1000/year at maximum performance thresholds.
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Atomic Pension Plan: Up to 12% company contribution.
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Professional Development: Aligned with career progression plans.
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Generous Leave: 27 days (25 + 2 wellness days, plus bank holidays).
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Comprehensive Support: Life insurance (4x salary), flexible health/dental packages, 24/7 online GP access, retail savings plans, cycle-to-work, and vertem radiant gym discounts.
How to Apply
Apply Today! Share your scheduling expertise and enthusiasm for helping Yorkshire thrive—water, communities, and environment.
📅 Advert Closes: 2nd July
Pre-Employment Checks
Successful candidates will undergo Basic Disclosure Checks and may require additional security clearances, including Counter Terrorism Measures.
Accessibility & Inclusivity
We ensure people can apply comfortably by offering adjustments. If you have accessible needs or require adaptations, please include them in your application.
Join us and be part of an industry at the forefront of conversation, with an impact that extends far beyond pipes and pumps.
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