Temple University
Scheduler/Biller: Tamaqua, PA
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Scheduler/Biller: Tamaqua, PA
Scheduler/Biller
Tamaqua, PA – Kornberg School of Dentistry, Temple University
About the Role
As part of Temple University’s Maurice H. Kornberg School of Dentistry, the Scheduling/Billing Administrator plays a critical role in supporting patient care, operational efficiency, and financial management of our clinical services in Tamaqua, PA. The Kornberg School, founded in 1863 and proudly celebrating its 160th anniversary, is dedicated to innovation in dental education, research, and community service. As one of the second-oldest dental schools in the U.S. and a leader in oral health education, we foster ethical professionals who advance the field through collaborative learning, advanced technology, and patient-centric care.
Hourly Compensation:
$23.74 per hour ($25.67 after 90-day probationary period). Note: Salary may vary based on factors such as job duties, skills, experience, and departmental budget.
Responsibilities
The Scheduler/Biller oversees a comprehensive range of administrative, communication, and billing duties to ensure seamless clinic operations and exceptional patient service.
Core Duties
-
Appointment Scheduling & Front Desk Operations:
- Schedule patient and faculty appointments using our Clinical Management System.
- Greet and screen visitors; check-in/check-out patients.
- Answer phone calls, respond to voicemails, and relay messages promptly.
- Confirm appointments and pull charts prior to visits.
- Prepare new patient charts, verify accuracy, and maintain existing patient records. Locate misplaced/lost files.
-
Insurance & Billing Management:
- Verify insurance coverage with patients and students.
- Process manual and electronic billing, insurance claims, and Explanation of Benefits (EOB).
- Post payments, reconcile denied/pending claims, and resubmit claims with necessary documentation.
- Resolve claims discrepancies and ensure patient accounts are updated.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Financial & Administrative Tasks:
- Prepare pre-authorizations, submit and track claim submissions.
- Process credit/debit payments and prepare daily deposits.
- Compile financial reports, generate worksheets, and forward financial data to relevant departments.
- Maintain waiting area organization, including seating arrangements and educational materials.
-
Compliance & Customer Service:
- Adhere to school policies, provide guidance to administration, and represent clinic operations as needed.
- Offer information support to patients/students on appointment details.
- Act as a liaison between patients, staff, faculty, and third-party insurance providers.
-
Flexibility & Cross-Training:
- Be prepared to assist in other administrative departments as required. -Handle emergency and non-routine paperwork with accuracy.
Requirements
Education & Experience
- A minimum of 3 years of related experience in a dental or medical setting, with patient interaction.
- Preferred but not required:
- Familiarity with dental billing systems (e.g., ClaimStar, DS Logic, Eaglesoft).
- Knowledge of Medicare/Medicaid, private insurance, and third-party claim processes.
Skills & Competencies
- Excellent communication skills—verbal and written—for diverse populations (students, faculty, patients, insurance representatives).
- Thorough understanding of medical/dental billing terminology and procedures.
- Strong multitasking, organizational, and problem-solving abilities.
- Ability to work independently, prioritize tasks, and make sound judgment calls.
- Cross-functional adaptability—comfort filling in across the Dental School’s administrative and clinical teams.
- Must be able to travel between Philadelphia and Tamaqua as needed.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
Join Temple University, a vibrant community where education and service intertwine. In addition to an hourly wage investment, you will receive:
- Comprehensive health benefits: medical, dental, and vision plans.
- Generous paid time off with 11 paid holidays.
- Tuition remission—benefit from on-site TU courses, plus your dependents are covered for degree programs at Temple.
- Retirement plan with generous employer contributions.
- A culture of learning, collaboration, and professional development.
Employment Policy & Messages
Temple University is an Equal Opportunity Affirmative Action Employer, dedicated to fostering a diverse and inclusive post. We do not discriminate on the basis of age, color, disability, marital status, national/ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information, or veteran status.
Employment Obligations Employees must ensure alignment of personal and professional commitments to comply with institution policies, external regulations (including NCAA standards where relevant), and combat conflicts of interest.
For more information on university safety, review the [Temple University Annual Security and Fire Safety Report](university link: contact Temple University's Department of Public Safety at 215-204-7900 for a copy).
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills