Securitas
Scheduling Manager
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Scheduling Manager
Company Description
We’re Hiring: Scheduling Manager!
📍 Location: Milton Keynes, MK17 8LX 💰 Pay: £35,000 (Pay Rate: up to GBP 35000 - yearly) 🕒 Working Hours: Monday – Friday (2pm - 11pm) 🎓 Learning & Development: From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and benefits including big brand discounts and give back schemes! 🆚 Grade: E
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Our Scheduling Manager roles present a unique opportunity to contribute to the shaping and development of a new Workforce Management function at the core of our business. We’re transforming how we plan, schedule, and deliver services and are seeking a Scheduling Manager eager to play a crucial part in this evolution to ensure excellence for our people and clients. If you thrive in fast-paced environments, enjoy leading teams, and want to make a meaningful operational impact, this is your chance to design a legacy from the ground up.
About the Role
As a Scheduling Manager, you’ll be positioned centrally within our operations—ensuring that the appropriate personnel are positioned for maximum efficiency at all critical junctures. This role transcends traditional scheduling: you’ll shape how our workforce operates globally, driving performance, efficiency, and top-tier service delivery. Through leadership of a pivotal team, your work will influence the company’s strategic trajectory, touching all facets of operational excellence—including customer satisfaction, operational performance, and employee experience. You’ll operate with purpose, fostering innovations that enhance your organisation’s mission of creating a safer world.
This is an outstanding opportunity for scheduling professionals seeking their next advancement—progressing into leadership of their geographical area while guiding a team of administrators on aligning scheduling practices internally.
Job Description: What You’ll Be Doing
As a Scheduling Manager, you will:
- Lead, coach, and inspire a team of schedulers, fostering a culture of high performance where individuals are supported, motivated, and held accountable for achieving excellence.
- Assume responsibility for workforce scheduling through WFM systems, ensuring full, effective shift coverage across all operations.
- Monitor live operations and make real-time decisions confidently to pivot in response to demand fluctuations, guaranteeing seamless service delivery at all times.
- Ensure all scheduling activities remain compliant with contracts, legislation, and company policies, upholding the highest standards of operational integrity and ethics.
- Serve as the prominent escalation authority for workforce and scheduling issues, resolving problems with efficiency and efficacy.
- Utilise data, trends, and forecasting insights to predict future labour requirements and iteratively enhance workflow planning.
- Oversee roster accuracy, reducing payroll discrepancies and operational errors while streamlining invoice delivery.
- Partner with recruitment and planning teams to align staffing levels with business demands optimally.
- Ensure all personnel adhere to licensing and training standards, elevating readiness for deployment.
- Champion a culture of continuous improvement, identifying innovative and efficient methods to elevate overall service excellence.
- Embed a high-performance culture rooted in company values, centred on collaboration, accountability, and results.
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Please Note: This summary encapsulates key aspects of the role but is not exhaustive. We welcome candidates from diverse industries—specifically those with strong people leadership and innovation mindsets—to drive transformational change.
Qualifications: What We Seeking
You will bring:
- A natural leadership presence, exemplifying energy, ownership, and accountability.
- Experience with WFM systems (preference for Timegate qualification).
- A data-driven philosophy, balancing long-term strategy with hands-on delivery excellence.
- Ability to thrive in complexity, making decisive and pragmatic decisions under pressure.
- Exceptional communication skills—cultivating enduring relationships across teams.
- A checkable employment history tracing at least five years, or documentary evidence covering periods of unemployment, self-employment, or full-time/part-time education within that span.
- A commitment to embody and uphold the Securitas values of Integrity, Vigilance, and Helpfulness.
- Right to work in the UK.
- Independence and resilience in working autonomously.
- Superlative organisational and IT skills.
- Creative written and verbal communication capabilities.
Desirable but not mandatory:
- Relevant experience in scheduling, workforce planning, or operations.
Additional Information
✨ Why Join Securitas UK?
✅ We are a global organisation offering a collaborative environment of three hundred thirty-six thousand employees that actively strives to make the world safer.
At Securitas, we align our actions with our core values of Integrity, Vigilance, and Helpfulness.
Our 'People Promise':
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- Opportunity – We see potential in everyone and every circumstance.
- People – We actively magnify what is good in extending our lens.
- Purpose – We strive to make the world a safer place.
Diversity & Inclusion: We are an inclusive employer, celebrating a strong Level 2 Disability Confident status. Our commitment includes guaranteed interviews for eligible applicants with registered disabilities meeting the minimum requirements. To further our culture of inclusion, we uphold the Employee Networks, sponsor the Race at Work Charter, and honour the Armed Forces Covenant. Additionally, we engage in celebrative diversity-focused events such as: BSL Week, International Women’s Day, PRIDE, and Black History Month.
Your Benefits
At Securitas, we invest in your well-being:
💎 STRIVE – Securitas Perks: Access a broad range of discounts and exclusive offers through preferred retailers and service providers.
🦷 Dental Plans: Tailored to reimburse costs such as dental examinations, X-rays, and treatments.
🏥 HSF Health Plan: Discretionary healthcare cash plans providing affordable dental checkups, eyewear (including contact lenses), and coverage exemptions for acute medical costs.
🚴 Cycle to Work Programme: Furnish yourself with a brand new bike or cycling equipment at substantial savings. Spread the payment and profit from up to 42% reduced list prices.
👓 Specsavers Discount: Enjoy cost savings on eye examinations and tailor-made spectacles.
🏥 WeCare: Gain access to comprehensive support services—including a 24/7 online GP, mental health resources, a get fit program, and much more.
🦷 Toothfairy: Secure online access to expert oral health advice from qualified UK dentists.
📊 Pension Plan: Prepare for your future financial stability through a Securitas Pension Plan, supplemented by employer contributions for maximised tax relief.
💰 Payroll ISA: Commence enhancing your long-term financial goals through a customized ISA savings account.
🏠 Free Mortgage Advice – Comprehensive financial guidance at no additional cost.
🌍 Go & Live – Financial Wellbeing Hub: Resources and tools to approach informed financial decisions.
🌟 Death in Service Benefit: All permanent employees automatically receive life assurance coverage providing a lump sum payout to beneficiaries in the unfortunate case of death during employment.
Take the Next Step
Enlist with a team that deeply values and prioritises your growth. Click the link or message us to become part of Securitas UK today!
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