Securitas
Scheduling Manager
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Scheduling Manager
Scheduling Manager
📍 Location: Milton Keynes, MK17 8LX 💰 Pay: £35,000 (up to GBP 35,000 - yearly) 🕒 Working Hours: Monday – Friday (6am–3pm) 🎓 Learning & Development: Outstanding Learning and Development, mentorship, and benefits from discounts to give-back schemes 🔴 Grade: E
Company Description
See a Different World. Where potential is seen and progress is nurtured.
Our Scheduling Manager roles offer a unique opportunity to contribute to the shaping and building of a brand-new Workforce Management function at the heart of our business. We're transforming how we plan, schedule, and deliver our services—searching for a Scheduling Manager ready to play a key role in this journey and help deliver excellence for our people and clients.
About the Role
This Scheduling Manager will be at the centre of operations, ensuring the right people are in the right place at the right time—every time. It’s about more than just managing schedules; you’ll help shape workforce function, drive performance, efficiency, and service delivery. You’ll lead and develop a critical team while influencing the future of workforce planning.
This role impacts:
- Customer satisfaction
- Operational performance
- Employee experience
A progressive opportunity for scheduling managers looking for their next big step—managing a geographical area while leading a team of administrators to align scheduling standards across the business.
Job Description
What You’ll Be Doing
As the Scheduling Manager, you’ll:
- Lead, coach, and inspire a team of schedulers to create a high-performing environment where everyone is supported, motivated, and accountable for excellent delivery.
- Take full ownership of workforce scheduling—ensuring comprehensive and effective shift coverage across all operations using WFM systems (preference for Timegate experience).
- Monitor live operations, make real-time adjustments to meet changing demands, and maintain continuous service.
- Ensure all scheduling complies with contracts, legislation, and company policies—maintaining high ethical and operational standards.
- Serve as the primary escalation point for workforce and scheduling issues, resolving challenges quickly and effectively.
- Use data, trends, and forecasting insights to predict future resourcing needs and continuously improve workforce planning.
- Oversee rostering accuracy, reduce pay issues, prevent errors, and ensure on-time invoicing.
- Support recruitment and workforce planning to maintain staff levels aligned with business needs.
- Confirm all personnel meet licensing and training requirements for deployment readiness.
- Drive continuous improvement, identifying smarter, more efficient ways to enhance service delivery.
- Champion a high-performance culture, aligned with our values—collaboration, accountability, and results.
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Note: This list is not exhaustive—other duties may exist.
Requirements
What We’re Looking For
You’ll bring:
- A natural leadership mindset with energy, ownership, and accountability.
- Experience with workforce management (WFM) systems (Timegate desirable).
- Data-driven thinking—balancing strategic vision and operational delivery.
- The ability to thrive in complexity, making confident decisions under pressure.
- Strong communication skills to build relationship-building across teams.
- A five-year checkable employment history or documentation for gaps, self-employment, or education.
- Alignment with Securitas core values: Integrity, Vigilance, and Helpfulness.
- The right to work legally in the UK.
- Independent working abilities.
- Strong organisational and IT skills.
- Clear written and verbal communication.
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Desirable:
- Experience in scheduling, workforce planning, or operations.
Additional Information
Why Securitas?
Joining Securitas means joining a global team of 336,000+ colleagues dedicated to making the world safer. We live by our core values of Integrity, Vigilance, and Helpfulness, and our People Promise:
- Opportunity – We see potential in everyone.
- People – We support kindness and diversity.
- Purpose – Our impact makes the world a safer place.
Diversity & Inclusion
Securitas is an inclusive employer with Level 2 Disability Confident status, guaranteeing interviews for candidates with disabilities who meet the role’s minimum criteria. Further support:
- Employee Networks (for real change)
- The Race at Work Charter
- Armed Forces Covenant
- Events like BSL Week, International Women’s Day, PRIDE, and Black History Month.
Benefits
- STRIVE – Securitas Perks: Discounts on retailers and services.
- Dental Plans: Range of plans for everyday dental support.
- HSF Health Plan: Cashback for medical costs (dental, lenses, acupuncture).
- Cycle to Work: Save up to 42% on bikes and gear.
- Specsavers: Eye test and spectacles discounts.
- WeCare: 24/7 GP access + mental health and fitness support.
- Toothfairy: Online dentist advice.
- Pension Plan: Employer contribution + tax relief.
- Payroll ISA: Long-term savings account.
- Free Mortgage Advice
- Financial Wellbeing Hub
- Death in Service Benefit: Financial support for beneficiaries.
Take the Next Step
Click apply now to join a team that values and supports you. See a Different World.
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