Securitas
Scheduling Manager
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Scheduling Manager
We’re Hiring: Scheduling Manager
📍 Location: Milton Keynes, MK17 8LX
💰 Pay: £35,000
🕒 Working Hours: Friday - Tuesday (5am–2pm)
🎓 Learning & Development: From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from:
- Big brand discounts
- Give back schemes
Grade: E
Company Vision:
See a Different World. Where potential is seen and progress is nurtured.
About the Role
Our Scheduling Manager roles are a unique opportunity to contribute to the shaping and build-out of a brand-new Workforce Management function at the heart of our business.
We’re transforming how we plan, schedule, and deliver our services—and we’re looking for a Scheduling Manager who’s ready to play a key role in that journey. If you thrive in fast-paced environments, enjoy leading teams, and want to make a real operational impact, this is your chance to help design something from the ground up and leave your mark.
As Scheduling Manager, you’ll be at the centre of our operation—ensuring the right people are in the right place at the right time, every time. But this role is about far more than managing schedules—you’ll play a key part in shaping how our workforce function operates, driving performance, efficiency, and service delivery across the business. You’ll lead and develop a team that’s critical to our success while influencing the future direction of workforce planning.
The impact of your role will be wide-reaching—directly affecting customer satisfaction, operational performance, and employee experience. Every day, you’ll contribute to helping make the world a safer place.
This is a great opportunity for scheduling managers looking for their next big step in a progressive team, able to manage their own geographical area while overseeing Administrator teams to ensure a common approach to scheduling working hours within our business.
Job Description
What You’ll Be Doing:
As a Scheduling Manager, you’ll:
- Lead, coach, and inspire a team of schedulers, creating a high-performing environment where people are supported, motivated, and accountable for delivering excellence.
- Take ownership of workforce scheduling through WFM systems, ensuring full and effective shift coverage across all operations.
- Monitor live operations and confidently make real-time decisions to respond to changing demands, ensuring continuity of service at all times.
- Ensure all scheduling activity is fully compliant with contracts, legislation, and company policies, maintaining high operational and ethical standards.
- Act as the key escalation point for workforce and scheduling challenges, resolving issues quickly and effectively.
- Use data, trends, and forecasting insights to anticipate future resourcing needs and continuously improve workforce planning.
- Oversee the accuracy of rostering:
- Reduce pay queries
- Prevent errors
- Ensure invoices are delivered on time
- Support recruitment and workforce planning, helping to maintain optimal staffing levels in line with business needs.
- Ensure all personnel are fully compliant with licencing and training requirements, maintaining readiness for deployment.
- Drive continuous improvement, identifying smarter and more efficient ways of working to enhance service delivery.
- Champion and embed a high-performance culture, aligned with company values and focused on collaboration, accountability, and results.
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Please Note: This list is not extensive but gives a good overview of the duties of the role! We welcome applicants from different industries—people-oriented leaders and innovators ready to make a big impact!
Quantifications & Requirements
What We’re Looking For:
- A natural leader who brings energy, ownership, and accountability.
- Experience with WFM systems (Timegate desirable).
- Data-driven thinking with the ability to balance strategy and delivery.
- Someone who thrives in complexity and can make confident decisions under pressure.
- An excellent communicator who builds lasting relationships across teams.
- Have a five-year checkable employment history, or documentary evidence of any period of unemployment, self-employment, or full/part-time education during that period.
Key Values:
Must embody and uphold the Securitas core values of Integrity, Vigilance and Helpfulness.
Legal Requirements:
- Must have the right to work in the UK.
- Ability to work independently.
- Strong organisational skills.
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Technical Skills:
- Good IT skills.
- Solid written and verbal communication skills.
Desirable:
- Experience in scheduling, workforce planning, or operations environments.
Why Join Securitas?
About Securitas
We’re a global team of 336,000+ colleagues, committed to helping make your world a safer place.
At Securitas, we live by our People Promise and core values:
- Opportunity – We see potential in every person and situation.
- People – We open our eyes to all that’s good.
- Purpose – We make your world a safer place.
Diversity & Inclusion
As an inclusive employer, we are proud of our Level 2 Disability Confident status—we guarantee interviews to eligible candidates who disclose a disability and meet the role’s minimum requirements.
We champion:
- A disability confident culture.
- Employee networks (our trailblazers in the business).
- You for Equality initiatives.
- Race at Work Charter.
- Armed Forces Covenant.
- Events celebrating diversity, including BSL Week, International Women’s Day, PRIDE, and Black History Month.
Your Benefits
Our Securitas Perks give you access to:
Discounts & Savings:
- Discounts on a variety of retailers, services, and everyday spending.
Health & Wellbeing:
- Dental Plans (supporting dental examinations, treatments, and everyday costs).
- HSF Health Plan (cash back on dental check-ups, contact lenses, acupuncture, and unexpected medical costs).
- Specsavers (discounts on eye tests and spectacles).
- WeCare (24/7 online GP, mental health support, fitness programmes).
- Toothfairy (access to dental advice from UK dentists).
Financial & Prora Benefits:
- Cycle to Work scheme (save up to 42% on bikes/equipment).
- Pension Plan (employer contributions and tax relief).
- Payroll ISA (for longer-term financial goals).
- Free Mortgage Advice.
- Go & Live (Financial Wellbeing Hub).
Protective Plans:
- Death in Service Benefit (Life Assurance for permanent employees, providing a lump sum to beneficiaries in the event of death in service).
(Pay Rate (UK): Annual | Up to GBP 35,000)
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